Account Executive

First Base

Cheltenham, England, United Kingdom

Cheltenham, England, United Kingdom

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Account Executive – 6740 Salary: £26,000 to £30,000 per annum DOE Location: Cheltenham Contract Type: Permanent, full-time About the Role An opportunity has arisen for a driven and customer-focused Account Executive to join a growing business based in Cheltenham. This role would suit someone with a background in sales, account handling or customer service who enjoys building relationships and working in a fast-paced environment. You’ll manage day-to-day communication with customers, handle enquiries, and ensure a high standard of service throughout the customer journey. You must have a valid UK Licence for this role. Responsibilities * Manage incoming customer enquiries, providing clear, professional and timely responses * Build and maintain strong relationships with customers through regular communication * Handle quotations, orders and follow-ups to support revenue and customer retention * Manage customer accounts, ensuring information is accurate and up to date * Proactively monitor deadlines and commitments to ensure customer expectations are met * Liaise with internal teams to ensure a smooth end-to-end customer experience * Identify opportunities to add value and improve customer relationships * Maintain accurate records across internal systems * Work in line with Health & Safety policies and company procedures * Operate in a sustainable and responsible manner * Provide flexibility for business needs, including occasional weekend work Skills & Experience Required * Previous experience in sales, account management, customer service or another client-facing role * Confident communicator with strong relationship-building skills * Organised and detail-focused with the ability to manage multiple priorities * Commercially aware with a proactive approach to problem-solving * Comfortable working in a fast-paced, target-driven environment * Reliable, motivated and professional in approach * Essential: Full UK driving licence For more information, please contact Katie Tyrrell at First Base Employment

Cheltenham, England, United Kingdom

Sprachkenntnisse

English

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