Receptionist/Administrative Assistant

About Us:
At Paws on Pearl, we believe dogs are family. We provide a safe, fun, and enriching environment for dogs of all sizes and temperaments while offering peace of mind to their humans. Our team is passionate about canine care and creating an exceptional experience for both pets and their people.

Position Overview:
We're looking for a mature, friendly, organized, and dog-loving individual to join our team as a Receptionist/Administrative Assistant. This role is the first point of contact for clients and plays a key part in delivering excellent customer service, supporting operations, and keeping things running smoothly at the front of the house.

Key Responsibilities:

• Greet clients and their dogs warmly upon arrival and departure
• Answer phones and respond to emails in a timely and professional manner
• Schedule appointments for daycare, boarding, grooming, training and evaluations
• Process payments and maintain accurate records
• Check dogs in and out, verifying vaccination records and intake forms
• Communicate important information to staff and clients clearly
• Keep the front lobby clean and stocked with necessary supplies
• Sell daycare, boarding, grooming, training services and retail products (commission paid for applicable transactions)
• Support team members with light administrative or customer service tasks as needed

Qualifications:

• Love for dogs and comfort around all breeds and sizes
• Excellent communication and customer service skills
• Strong attention to detail and multitasking abilities
• Basic computer proficiency (booking software experience a plus)
• Positive, team-oriented attitude
• Previous front desk, receptionist, or pet care experience preferred but not required
• Reliable transportation required

Work Environment:

• Fast-paced and sometimes loud environment with dogs present at all times
• Requires standing, walking, bending, and occasional lifting (up to 40 lbs)

Job Type: Full-time

Pay: $ $12.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Ability to Commute:

• Tulsa, OK Required)

Ability to Relocate:

• Tulsa, OK 74120: Relocate before starting work (Required)

Work Location: In person