Staff Training and Development Coordinator

**INTERESTED CANDIDATES PLEASE APPLY AT CATCHACAT.ORG - CAT CAREERS**

SUMMARY
The Staff Training and Development Coordinator, under the direction of the Human Resources Manager, will be responsible for training CAT staff in accordance with CAT, local, State, and Federal training programs. This position coordinates all administrative training programs for the Chatham Area Transit Authority.

The Staff Training & Development Coordinator will maintain and update CAT's administrative instruction manuals, assist with new employee orientation, and administer internal assessments of staff training and development needs and achievements. The Coordinator will report on the key performance indicators of the CAT's approved training program.
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ESSENTIAL JOB FUNCTION:

• Assists in collecting, verifying, and entering data for reports.
• Maintains all employee training files.
• Ensures accurate record keeping, including pulling notices.
• Conducts classroom training under the approved staff training and development schedule.
• Assists and provides operational support to meet specialized administrative training needs as requested.
• Counsel personnel regarding the Authority's policies and procedures.
• Works in concert with the Authority's Managers and Supervisors regarding administrative training needs.
• Assists in developing and implementing training and certification programs.
• Train new hires in company policies and procedures and implement effective training methods for a specific purpose or audience.
• Gather and evaluate information from employees and management on previous administrative training coursework to identify weaknesses and areas of additional training.
• Attend seminars and meetings to learn new training methods and techniques using the knowledge to prepare and coordinate future training sessions.
• Other duties as assigned.

EDUCATION AND EXPERIENCE:
The preferred candidate will possess a bachelor's degree in human resources management, education, or a related field from an accredited college or university and a minimum of three (3) years of experience in the transportation industry and one (1) year of comprehensive training and staff development experience, or any combination of education and experience.

KNOWLEDGE, SKILLS & ABILITIES:
Previous work experience as an educator, training coordinator, training facilitator, trainer, or similar role within the area of public transportation or a related field, with a proven track record of conducting successful training programs. The successful Administrative Staff Training & Development Coordinator is expected to be familiar with current training techniques. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Ability to multitask, prioritize, and work efficiently.
• Ability to listen, communicate (written and verbal), and follow up effectively with all staffing levels and customers with sensitivity, passion, and a focus on unity and equity.
• Excellent grammar, spelling, and proofreading skills.
• Ability to work independently and energetically approach tasks assigned.
• Flexibility to adapt to all situations and work varied hours when needed.
• Ability to anticipate work needs and follow through with minimum direction.
• Ability to work successfully with different personality types.
• Ability to prepare presentations and training materials utilizing the Microsoft suite, WORD, PowerPoint, and Excel.
• Ability to pass a drug test, criminal background check.
• Must possess leadership characteristics including, but not limited to, customer focus, innovative, analytical thinker, and collaborator.
• Ability to demonstrate an analytical approach to problem-solving. Identify, analyze, and apply/recommend practical solutions.

CERTIFICATES, LICENSES, REGISTRATIONS:

LANGUAGE SKILLS – Ability to read and comprehend instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information one-on-one and in small group situations to customers, clients, and other employees of the organization. English required, bilingual skills (specifically Spanish) a plus.

REASONING SKILLS – Ability to apply common sense understanding to conduct detailed written or oral instructions. Ability to deal with problems involving several variables in wide-ranging situations.

COMPUTER SKILLS – Advanced computer skills are required. Experience with word processing, spreadsheets, Internet software, e-mail, and/or database software.

PHYSICAL DEMANDS – The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT – The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

DISCLAIMER STATEMENT: The above statements are intended to describe the general nature and level of work performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel qualified. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

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EOE M/F/D/V
A drug-free workplace

Job Type: Full-time

Pay: $60, $68,500.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person