Patient Access Representative

Mission Statement:

·We, St Joseph's Health and Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.

Vision:

·To be world-renowned for passionate patient care and outstanding clinical outcomes.

Core Values:

·In the spirit of good Stewardship, we heal by practicing Justice in fostering right relationships to promote common good, Reverence in honoring the dignity of every person, Excellence in expecting the best of ourselves and others; Integrity in being faithful to who we say we are.

POSITION SUMMARY:
The Patient Access Representative's (PAR) directly impacts the revenue cycle by accurately processing data relating to insurance and demographic information following unit specific policies while maintaining current knowledge of payor insurance requirements. The PAR may initiate the processes and assesses surgical and diagnostic patient information to be systematically available hospital wide. The PAR meets established quality and productivity standards and interacts professionally with MD's, MD office staff, employees, outside vendors, patients, and patient representatives.

-Acquires, enters and updates patient registration information into Eclipsys system and verifies accuracy of data. Provides information related to, but not limited to: billing, compliance, patient rights and HIPAA.
-Verifies patient insurance coverage and obtains authorizations related to the
patient's stay. Refers non-insured patients to financial counselor.
-Requests and collects co-pays; deposits; issues receipts at time of