Restaurant Night Shift Manager

IHOP in Chattanooga holds great opportunities for you in this entry level leadership position. And joining our team comes with a big stack of values - growth and development opportunities and an atmosphere where you can build lifelong friendships and memories with your Team.

BENEFITS

• Paid Vacation
• Health Insurance
• Dental Insurance
• Vision Insurance
• Free Shift Meals
• Family Discounts
• On the Job Training
• Advancement Opportunities
• Discount Program (includes travel, gyms, cell phones, restaurants, auto purchases, apparel, and electronics)

Starting pay $13 - $13.50 DOE. Nights and Weekends required. Third shift (overnight) also available.

The Shift Manager will be responsible for ensuring the smooth operation of the restaurant during shifts, leading a team of staff to provide exceptional service, maintaining high food quality standards, and upholding the IHOP brand values.

RESPONSIBILITIES

• Oversee daily operations of the restaurant during assigned shifts, ensuring compliance with health and safety regulations, company policies, and service standards.
• Ensure a high level of guest satisfaction by addressing customer inquiries and resolving complaints efficiently and professionally.
• Supervise, train, and motivate staff to deliver outstanding customer service.
• Foster a positive and productive work environment.
• Help achieve sales targets and maintain profitability.
• Maintain accurate records of employee performance, inventory, and sales reports. Provide recommendations for improvements when necessary.
• Assist in monitoring inventory levels, ordering supplies, and managing food costs. Ensure that there are always adequate levels of food, paper, kitchen, safety, janitorial, uniform, linen, and other miscellaneous supplies for your shift.
• Handle finances and make a daily run to the