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FOH Restaurant Manager30hopCedar Rapids, Iowa, United States

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FOH Restaurant Manager

30hop
  • US
    Cedar Rapids, Iowa, United States
  • US
    Cedar Rapids, Iowa, United States

Über

Job Title: Front-of-House Manager – 30hop American Kitchen and Bar – Cedar Rapids, IA

Company Overview:
30hop is a Midwest-based, upscale casual, full-service American bar and kitchen with six locations across Iowa, Nebraska, Kansas, and Missouri. Each location offers bold flavors, craft beers, and a vibrant atmosphere where guests feel at home. Learn more about our locations, menu, and culture at

Job Summary:
The Front-of-House Manager (FOH Manager) oversees daily FOH operations, ensuring fast, friendly, and high-quality guest experiences. The FOH Manager leads, coaches, and develops FOH staff while maintaining operational standards, guest satisfaction, and overall restaurant success.

Compensation:

  • Starting pay: $20/hour, commensurate with experience
  • Full-time position with weekend availability required

Full-time Benefits: Available for all full-time employees who work on average 30 hours per week or more.

  • Paid Time Off- 2 weeks (10 days) of PTO and up based on tenure
  • Medical Coverage Options- 30hop Group pays 50% of the medical premium
  • Dental & Vision Coverage options

Part-time & Full-time Benefits:

  • Guest Discounts- 25% off for you and up to 7 guests
  • Employee Assistance Program- 6 free counseling sessions per issue, per year
  • Craft Concepts Restaurant discounts to over 25 locations in Iowa, Omaha, Kansas City and Missouri areas- 25% off for you and up to 1 guest, Sunday-Thursday.
  • Employee appreciation party. We throw a party for our staff

Key Responsibilities:

  • Lead FOH pre-shift meetings and staff briefings
  • Manage daily FOH operations including hosts, servers, and bartenders
  • Coach, train, and develop FOH staff to ensure excellent service standards
  • Monitor team productivity, guest satisfaction, and adherence to 30hop standards
  • Step in as needed for FOH roles including hosting, bartending, serving, and expo
  • Track and report facility or equipment issues to AGM or GM
  • Engage guests, resolve complaints, and create exceptional experiences
  • Ensure compliance with health, safety, and food handling standards
  • Other duties assigned

Requirements:

  • Minimum 2 years of restaurant FOH management or supervisory experience
  • Must be 21 years or older
  • ServSafe certification required within 30 days of hire
  • Ability to stand and walk for extended periods
  • Ability to lift and carry up to 40 lbs
  • Strong communication, leadership, and organizational skills
  • Flexibility to work evenings, weekends, and holidays

Skills and Competencies:

  • Leadership and team management
  • Guest service excellence
  • Problem-solving and conflict resolution
  • Time management and multitasking
  • Knowledge of restaurant operations and standards

Equal Opportunity Employer:
**30hop is an Equal Employment Opportunity Employer and values diversity in the workplace.

hc
  • Cedar Rapids, Iowa, United States

Sprachkenntnisse

  • English
Hinweis für Nutzer

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