Office Manager

Office Manager - Gillette Heating and Air

Location: Spanish Forks

Job Type: Full-Time

Compensation: $25.00 to $30.00 per hour, depending on experience

Join the Award-Winning Team at Gillette Heating and Air Are you an experienced Office Manager looking to take the next step in your career? Gillette Heating and Air, a 7-time Carrier President's Award winner and Utah's most trusted HVAC company-is growing and looking for a dynamic leader to oversee daily office operations and support our high-performing team.

Why Work With Gillette?

• 7x Carrier President's Award Winner - Utah's only HVAC company with this distinction
• Hundreds of 5-Star Reviews - A reputation built on integrity and top-quality service
• Career Growth - We offer training, certification support, and a clear path to advancement
• Team Culture - Enjoy monthly breakfasts, quarterly events, holiday celebrations, and more

BenefitsPerks:

• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off + 6 paid holidays
• Employee of the Month recognition with bonus PTO

What You'll Do: As Office Manager, you'll play a critical role in our operations-ensuring smooth scheduling, supporting both field and office teams, and delivering an exceptional customer experience.

Key Responsibilities:

• Manage day-to-day office operations and staff scheduling
• Oversee customer communication from initial contact through project completion
• Lead and develop a small administrative team, creating a positive and efficient work environment
• Track job progress, invoicing, and performance metrics-experience with ServiceTitan is a major plus
• Maintain accurate digital and physical record-keeping systems
• Coordinate with technicians, vendors, and subcontractors to support field operations

Qualifications:

• 4+ years of customer service experience
• 2+ years in a supervisory or management role
• Strong organizational and leadership skills
• Excellent written and verbal communication abilities
• Experience with ServiceTitan is highly preferred
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)

Ready to join a company where your leadership makes a difference? Apply today and help us continue to deliver the exceptional service Gillette Heating and Air is known for