Bartender

Department: FOH Accountable To: FOH Management

FLSA Status: Hourly Variable - Non-Exempt

A bartender must demonstrate the ability to multi-task in a fast paced environment and utilize skills to accommodate guest requests and provide each guest with an excellent dining experience. A bartender is also to assist in stocking, cleaning and other basic side work tasks while upholding FOH service standards. A bartender must help to maintain a safe and sanitary work environment. It is imperative that a bartender adhere to all state liquor requirements and accurately prepare alcoholic beverages so as not to over serve guests resulting in over intoxication and unsafe conditions for both the guests and staff.

In addition, they must be able to interact with guests – remaining friendly and flexible—resulting in the best guest experience possible. The guest and their experience will always be paramount.

Key Performance Elements/Essential Functions

• Demonstrate the ability to multi-task in a fast paced environment
• Outgoing, friendly and courteous demeanor
• Attention to detail and ability to stay organized

o Attention to liquor/beer/wine usage in order to help maintain proper inventory levels

• Effective communication skills in various situations
• Adheres to sanitation, safety, and alcohol beverage control policies.
• Ensure that all alcoholic and specialty beverages are created with the correct ingredients, correct portions and using the proper procedures
• Assists guests in selecting food and beverages by presenting menu; offering cocktails and other beverages; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions
• Is able to address guests' special dietary needs and special requests
• Serves orders by picking up and delivering guests' choices from bar and kitchen; delivering accompaniments and condiments as needed
• Maintains table setting

o Removing courses as completed

o Replenishing utensils

o Refilling beverages

• Concludes dining experience by acknowledging choice of restaurant, thanking guests and inviting them to return.
• Delivers bill in a timely manner and accurately processes