Medical Front Office

Urology office looking for qualified front office staff to join our busy, fast-paced clinic. This is a floater position between check-in, check-out, insurance verification & scheduler.

Schedule: Full time, Monday through Friday

Essential Duties and Responsibilities (assisting in each area listed as needed):

Check-In - Assisting current check-in staff with:

• Greeting & checking patient's in when they arrive
• Collect copay, deductible, co-insurance
• Enter demographic including insurance info into the computer
• Confirm & correct demographic and insurance info from review of computer and chart

Check-Out - Assisting current check-out staff with:

• Scheduling patient's for return visits & procedures
• Writing orders for imaging and lab
• Preparing office ultrasound appointments
• Preparing and sending out recall letters

Insurance Verification - Assisting current staff with:

• Confirm insurance coverage and benefits
• Enter insurance info into the computer system
• Updating and correcting insurance changes
• Verifying patient's co-pays, deductible and co-insurance for appointment type
• Requesting authorizations & referrals as needed for appointment type
• Knowledge of insurance company requirements as they relate to authorization

Appointment scheduler / Phone specialist - Assisting current staff with :

• Gather new patient info and schedule new patient appointments
• Schedule established patient appointments and office procedures
• Take patient messages as needed for physicians & other staff
• Create messages in the EMR for physicians & other staff
• Assist incoming callers as needed

Knowledge and Skills:

• Knowledge of front office procedure
• Knowledge of insurance company's policy and procedure
• Knowledge of governmental, legal and regulatory provisions related to HIPPA
• Knowledge of diagnostic testing procedures
• Knowledge of CPT, ICD-10, HCPS coding
• Knowledge of basic mathematics
• Knowledge of basic EMR system

Education and Experience:

• 0-1 Years of medical office experience
• Willing to train the right candidate

We offer a competitive salary and a comprehensive benefit package including health/dental/vision and life insurance, 401K, and a caring work environment. We are an E.O.E