Front Desk Receptionist

Job Title: Front Desk Receptionist

Job Type: Full-Time

About Us:

Fairfax Gynecology Group is a busy, patient-centered gynecology practice dedicated to providing exceptional care at stages of life. We are a collaborative and supportive team, focused on creating a positive experience for both our patients and staff.

Job Description:
NO PHONE CALLS TO THE OFFICE.

We are seeking an experienced Front Desk Receptionist to join our growing team. This role requires someone who is professional, punctual, detail-oriented, and able to be cross-trained in both check-in and check-out duties. Prior medical front desk experience is required.

The ideal candidate will thrive in a fast-paced medical environment, demonstrate excellent communication skills, and provide outstanding customer service to our patients.

Key Responsibilities:

• Greet and check-in patients with a warm and professional demeanor
• Answer phone calls and schedule appointments efficiently
• Enter pertinent patient information into the electronic medical record system
• Confirm all patient paperwork is reviewed, signed, dated and scanned into the electronic medical record
• Collect co-pays, co-insurances and any other monies due from the patients
• Reconciles over-the-counter receipts, visits, and sign in sheets.
• Facilitate the gathering of medical records for release of information
• Maintain an appropriate level of office supplies and other office materials
• Maintain a neat, clean and organized reception area and ensure cleanliness throughout the office
• Respond timely to email correspondence from coworkers and patients
• Demonstrate a strong team-oriented attitude and support a positive work environment

Qualifications:

• Must have prior medical front desk or medical receptionist experience
• High school diploma or equivalent; additional certification or training in office administration is a plus
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Proficiency with office software and scheduling systems
• Ability to handle sensitive and confidential information with discretion
• Bilingual candidates are a plus

Benefits:

• Competitive salary ($19-20/hour+ based on experience)
• Health insurance
• Dental insurance
• Vision insurance
• PTO in addition to 12 paid federal holidays
• 401K with matching when eligible

Why Join Fairfax Gyn Group?

• We pride ourselves on delivering personalized and compassionate care to our patients in a welcoming and professional environment. As a valued member of our team, you'll have the opportunity to grow your skills and make a difference in the lives of women we serve.
• A hands-on learning opportunity in a dynamic medical setting
• Direct patient care experience for healthcare school applications
• Mentorship and shadowing opportunities with experienced healthcare professionals

How to Apply:

Please submit your resume and a brief cover letter explaining your interest in this position and your future career goals

NO PHONE CALLS TO THE OFFICE.

Job Type: Full-time

Pay: $ $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person