Configuration Associate

Pierson Computing Connection, Inc., is a woman-owned technology services company headquartered in Mechanicsburg, PA. We specialize in ProAVL design and installation, AVL installation, configuration services, hardware sales, and deployment for our customers located throughout the East Coast.

You'll love our vibrant culture centered on our passion: Building deep relationships. We want to be a company where employees want to work, and with whom our customers want to do business.

Location
10 Long Lane, Mechanicsburg, PA 17050.

Wages/Hours
$17.50/hour + $40 per day per diem for overnight travel.
This is an hourly overtime-eligible position. This PT30 position may work at least 30 hours a week or more on average. Overtime is possible with management approval.

What Configuration Associates Do
The Configuration Associate configures and images laptops, tablets, and other technology to customer specifications by uploading operating systems, applications, security, software and hardware, permissions, and other settings, among other configuration services. This position also makes or assists with deliveries to Pierson customers and helps as needed in the warehouse.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Configure and image laptops, tablets, and other technology to customer specifications.
• Complete asset tagging, wiring, and cart building.
• Unbox and repack hardware and accessories.
• Pack, palletize, and label pallets of product after production.
• Make, as a driver, or assist another driver with, deliveries to Pierson customers. This will require one overnight per month. Most travel will be day trips. Vehicles to be driven range from minivans to panel vans (example: Mercedes Sprinter Panel Van).
• Occasionally assist in receiving and shipping of product from ground and less-than-truckload (LTL) small freight carriers.
• Meet team goals.
• Maintain a clear, safe working environment.
• Help warehouse staff with loading and unloading trucks, moving heavy boxes, inventory counts, trash collection, sorting, and disposal, order picking, and parts assembly.
• Other duties as assigned.

What Competencies Configuration Associates Need

• Possess basic math skills.
• Knowledge of basic computer, tablet, and accessory operations, including web-based applications, Microsoft Outlook, Microsoft Word, Google Workspace, and QR and barcode scanners.
• Able to read proficiently, speak clearly and concisely, engage in active listening, and exercise near-vision acuity.
• Able to execute repeated fine manipulations of fingers.
• Able to use a cell phone or web-based application to track hours worked by project.
• Able to work collaboratively in a team-oriented environment.
• Able to operate a manual pallet jack.

Required Education and Experience
The following requirements are job-related and consistent with business necessity.

• High school degree or equivalent.
• Class C (passenger vehicle) driver's license with a clean driving record and one year of driving experience.
• Able to pass a basic math skills test encompassing addition, subtraction, multiplication, division, and calculating percentages.
• Any prior experience with delivering products to customers.

Preferred Education and Experience
The following requirements are job-related and consistent with business necessity.

• Current enrollment or an associate degree in a computer science or related field.
• Two years of experience in a comparable position.
• Possess a current Medical Examiner's Certificate or CDL A or B license.

Additional Eligibility Requirements
Upon offer of employment, selected candidates must pass a pre-employment drug test and Federal Criminal History, Pennsylvania State Police Criminal Record, Motor Vehicle Record, and Pennsylvania Child Abuse History background check at Pierson's expense.

Reports To
This position reports to a Team Lead, Configuration Services.

Physical Requirements

• Ability to lift up to 50 pounds.
• Carry up to 50 pounds while walking up to 50 feet.
• Exert up to 50 pounds of force pushing and pulling carts and pallet jacks.
• Ability to stand and walk up to 100% of the time.

Travel
This position requires outbound travel driving/assisting with customer deliveries in a mini-van, including trips requiring one overnight stay a month occurring on a Monday through Thursday/Friday. Additional travel opportunities may be available supporting other departments.

Configuration Center Hours

• Monday through Thursday, 6 or 7 a.m. to 4:30 p.m.
• Occasional Fridays 7 to 11 a.m.
• Must be able to work Monday through Friday, 3:30 p.m. to 12 a.m., with advance notice
• Some shifts may occasionally start work at 5 a.m.
• Shifts will be no longer than 10 hours

This position includes a 30-minute unpaid break when working five hours or more.

Benefits
This position is eligible for the following benefits:

• Highmark medical, dental, and vision insurance effective on the first of the month following date of hire.
• 4% 401(k) match.
• Paid time off starting at 91 hours a year/11.375 days a year (part-time 30). Begin accruing on day one.
• Paid holidays.
• $25 per month cell phone reimbursement.
• Long-term disability insurance. Premium 100% paid by Pierson.
• Voluntary (100% employee-paid) benefits include short-term disability, term life, accidental death & dismemberment, accident, critical illness, and pet insurance.
• All employees are eligible for Pierson's employee assistance program, which provides free mental health, financial, and legal counseling.
• Emergency access to your pay prior to pay day through ZayZoon.

We are Social
Find out more about Pierson Computing Connection, Inc. and interact with us at , like us on Facebook (@PiersonCCi), TikTok (@owentheofficedog) and X (@piersoncci), and follow us on LinkedIn (pierson-computing-connection-inc), YouTube (@PiersonCCI), and Instagram (@pierson_it).

More Information
Pierson is an Equal Opportunity Employer. The full job description and the affirmative action and equal opportunity employment statements are available upon request.