Shift Leader

Job Summary

Crispy Cones is seeking a dependable and energetic Shift Lead to support the daily operations of our store. The Shift Lead plays a vital role in leading the team, upholding product quality, and ensuring that every guest receives an exceptional experience. This position is ideal for someone with a passion for leadership, customer service, and working in a fast-paced food service environment.

Essential Duties and Responsibilities

• Lead, train, and motivate team members to ensure smooth and efficient shift operations.
• Foster a positive and collaborative team environment by communicating clearly with staff and guests.
• Oversee opening and closing responsibilities, ensuring all operational tasks are completed efficiently.
• Monitor product quality and preparation standards to maintain consistency and excellence.
• Address and resolve any issues that arise during the shift in a calm and professional manner.
• Ensure cleanliness and safety in the prep, service, and cooking areas in compliance with health regulations.
• Maintain flexibility with scheduling, including availability for morning, night, and weekend shifts, including Sundays.
• Represent Crispy Cones' values and standards while creating memorable experiences for guests.

Abilities

• Ability to manage team members and resolve conflicts professionally.
• Ability to multitask and remain composed under pressure.
• Ability to lift, bend, and stand for long periods.
• Ability to adapt to changing priorities and shift needs.

Minimum Qualifications

• High school diploma or equivalent preferred.
• At least 1 year of restaurant or food service experience required.
• Must be at least 18 years old due to the nature of the work.

Job Type: Part-time

Pay: From $14.25 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid training

Work Location: In person