Receptionist / Front end staff

Summary

Performs all front desk support duties according to established practice policies and procedures.

Qualifications

• Preferred Education: High School diploma or GED.
• Preferred Experience: one year office experience in medical setting.
• Special Skills: Basic keyboarding and computer skills, ability to multi-task, excellent telephone and customer service skills.
• Physical Demands: Prolonged periods of sitting, some standing, walking and some occasional lofting: extensive keyboarding and heavy phone use.

Responsibilities

• Provide secretarial support such as answering telephones, assisting patients with check in and check out, and make follow-up appointments.
• Answers telephone calls and assists caller(s) with questions, appointment, inquires, and questions and directs various calls to appropriate person and takes messages as needed.
• Monitors reception area and patient flow.
• Prepares patients' medical records; utilizes all aspects of electronic medica records.
• Sort and distribute incoming and outgoing mail. Also, date stamp all in-coming mail when received.
• Perform all Opening and Closing duties as assigned.

Other Duties:

• Opening and Closing duties: see attached. Subject to change as needed.

Working Environment

Work is normally performed in a typical interior office setting with moderate noise level. Exposure is to the usual medical office hazards and diseases. It is a private group of 3 physicians seeing an average of 25 patients a day.

Values:

Maintains patient confidentiality and respect for individuals in the practice. Conducts work in a team-orientated fashion. We pride ourselves on availability for patients and a friendly, knowledgeable and accommodating staff that respects the parent-child relationship. Our doctors believe strongly in preventative medicine and provide expert medical care for patients in a fun and family-orientated atmosphere.

This job description is intended to describe the essential job functions of this position and is not intended to be an all-inclusive statement job responsibilities.

Pay: $ $19.50 per hour

Expected hours: 24.0 – 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Paid time off

Work Location: In person