Front Desk Associate

About the Role

The Village Pup is looking for a friendly, reliable Front Desk Associate who enjoys working with people (and dogs) and thrives in a fast-paced, team-oriented environment. This role is the first point of contact for our customers and plays a key part in creating a positive experience every day.

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Key Responsibilities

• Greet customers and pups with a professional, welcoming attitude

• Check dogs in and out for daycare, boarding, and grooming

• Answer phones, schedule appointments, and respond to client questions

• Process payments accurately

• Communicate clearly with team members and managers

• Help keep the front desk organized and running smoothly

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What We're Looking For

• Friendly, positive, and customer-focused

• Strong communication skills

• Team player with a good attitude

• Reliable, punctual, and detail-oriented

• Comfortable multitasking in a busy environment

• Prior customer service experience preferred (pet industry a plus, not required)

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Why Work at TVP

• Supportive team environment

• Opportunity to work around dogs every day

• Stable, well-established business

• Training provided

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If you're dependable, enjoy helping people, and want to be part of a team that cares about pets and clients alike, we'd love to hear from you.

Job Types: Full-time, Part-time

Pay: From $17.00 per hour

Expected hours: 25 – 40 per week

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person