Retail Instructional Designer

General Information  

Primary Location: 5540 Glenwood

Employee Status: Full-Time

Workplace Type:  Fully In Person

Who we are:

At LMCU, you'll find more than just a job - discover a fulfilling career where your contributions truly matter.

Join our talented team at Lake Michigan Credit Union and discover the difference an employer who puts people first can make in your career and life.

About this position:  

The Retail Instructional Designer role is responsible for developing and delivering effective learning solutions for our retail division. This role will collaborate closely with subject matter experts, trainers, and leaders to design, develop, and implement training programs that enhance employee knowledge, skills, and performance.

What you'll do:  

• Design and develop engaging, interactive, and learner-centered training materials and programs for retail division.
• Apply instructional design principles to create effective learning experiences for diverse set of learners, including e-learning modules, instructor-led training, webinars, and job aids.
• Manage and update existing training content to ensure accuracy and relevance, aligning with regulatory requirements and industry best practices.
• Work with key stakeholders to conduct needs assessments and analyze performance gaps to identify learning objectives and develop targeted training solutions. Partner with subject matter experts, trainers, and stakeholders to gather content and ensure alignment of training initiatives with organizational goals.
• Implement evaluation strategies to measure training effectiveness and continuously improve learning programs based on feedback and analytics. Utilize learning management systems (LMS) and other technology tools to deliver and track training programs efficiently.
• Responsible for adhering to and complying with all applicable federal and state laws, regulations and guidance, adhering to