Client Service Representative

Joining a clinic with its own unique identity is like a cross-country car ride with your ears flapping in the breeze. Cranston Animal Hospital is looking to add a compassionate and skilled Client Service Representative to our team.

At our Rarebreed clinic, you can help reimagine the veterinary experience in your community. Our exceptional environment means you'll deliver the highest quality medical care with compassion and a personal touch. It's the kind of freedom that feels like running at the speed of light into a 5-story pile of leaves - and that's just the beginning. As part of our team, you'll work with the latest technology, gain access to state-of-the-art training facilities, and collaborate with a positive team to deliver the highest quality of care to the pet patients we all love.

Cranston Animal Hospital is an AAHA certified Rarebreed partner hospital located in Cranston, RI. It was founded in 1956 and one was one of the first AAHA certified hospitals in the country in 1966. At Cranston Animal Hospital, we deliver the highest quality medical care with compassion and a personal touch. At Cranston Animal Hospital, we are committed to treating our clients with respect and our patients with compassion and exceptional veterinary care. Our clients are good friends and customers, and we value your continued trust and goodwill. Courtesy and patience with you and your pets are our foremost priorities. We aim to be personable, professional, respectful, and attentive. You come to us for help with pets you dearly love, and we cherish your trust and continued relationship with us.

Client Service Representative

Cranston Animal Hospital in Cranston, RI

What You'll Do

• Answers telephone calls quickly, efficiently and in a professional and friendly manner using a multi-line system
• Warmly greets clients
• Prepares patient files
• Receives and relays client correspondence and updates client financial records
• Answers client's inquiries about basic animal care questions and routine procedures
• Educates clients on over-the-counter products such as flea and tick preventions
• Admits patients and handles medical records entries accurately
• Prepares client invoices for services performed
• Handles