Night Auditor

This is for Saturday & Sunday Nights

The Night Auditor is responsible for the overnight operations of the Front Desk, ensuring the guests have a single point of contact during those hours, while also performing the audit functions of the hotel's daily transactions, giving ownership and management clear reporting snapshot of performance.

• Front Desk

• Non-Exempt

• None

• Ensures efficient, friendly, and professional guest registration, check-out, and telephone service.
• Performs front desk staff responsibilities as needed.
• Assists with resolution of guest problems/complaints as needed.
• Follows night audit checklist to ensure completion of all nightly activities and counts down banks at the beginning and end of each shift.
• Monitors and maintains the front desk area and ensures that all exterior entrances are secured for safety and security, and reopening front entrance at the time designated per the hotel's procedure.
• Possesses and maintains thorough knowledge of hotel services, facilities, policies, room rates, and area attractions.
• Posts room charges and taxes to guest accounts
• Reconciles all guest charges and credit card charges and payments, transfers charges and deposits to master accounts, verifies all