Leasing Agent (36717)

Leasing Agent

The Leasing Agent is responsible for Advertising, Greeting Prospective Residents, Walk Property and Update unit condition reports, Prepare Leases, enter leases into AppFolio, and other duties as assigned.

Job Responsibilities:

Leasing

• Greet prospective residents, qualify by covering all criteria (ask questions; utilize completed guest cards, etc.).
• Immediately record all telephone and in-person visits on appropriate reports.
• Files own guest cards and maintain according to established procedures.
• Demonstrate community and apartment/model and apply product knowledge to clients needs by communicating the features and benefits; close the sale.
• Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.
• Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Property Manager for approval. Follow up with applicant regarding status.
• Ensure apartment is ready for resident to move-in on agreed date.
• Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister on site manager to meet prospect's needs.
• Secure new resident's signature(s) on appropriate paperwork prior to move-in. Orient new residents to community.
• Monitor renewals. Distribute and follow-up on renewal notices.
• Assist in monitoring advertising effectiveness.
• Distribute all company or community-issued notices.
• Represent the company in a professional manner at all the times.
• Walk the property daily, take notes on cleanness, safety, appearance, and report any issues to the manager or maintenance

Administrative

• Operate computers programmed with accounting software to record, store and analyze information.
• Understand the Apartment Association lease and contracted credit report application.
• Accept rental payments and post rents to the computer.
• Comply with federal, state and company policies, procedures and regulations.
• Record monies collected and prepare