IT Technician

Job Overview
We are seeking a dynamic and proactive IT Technician to join our technology support team In this role, you will be the frontline hero for maintaining and troubleshooting our organization's computer systems, networks, and hardware. Your expertise will ensure seamless IT operations, empowering teams to work efficiently and securely. If you thrive in a fast-paced environment, love solving technical challenges, and excel at delivering exceptional customer service, this is your chance to make a real impact Your hands-on skills with operating systems, hardware components, and network infrastructure will drive our success forward.

Must be able to obtain registration with NV Gaming Control Board.

Duties

• Provide technical support to end-users across various departments by diagnosing and resolving hardware, software, and network issues promptly.
• Install, configure, and maintain computer hardware components such as desktops, laptops, printers, and peripherals.
• Troubleshoot software problems related to applications like Microsoft Office and other productivity tools.
• Maintain network infrastructure including LAN (Local Area Network), VPN (Virtual Private Network), firewalls, and switches to ensure secure connectivity.
• Assist in setting up and supporting IT infrastructure projects involving operating systems deployment, network upgrades, or security enhancements.
• Conduct regular system updates, backups, and security patches to protect organizational data.
• Communicate effectively with users at all levels to provide clear guidance on technical issues and solutions.
• Document procedures and maintain accurate records of hardware inventory, network configurations, and support activities.
• Assist in pulling low voltage cabling.
• Maintain wireless networks.

Experience

• Proven experience in providing IT support within a corporate or enterprise environment.
• Strong knowledge of operating systems.
• Hands-on experience with computer networking concepts such as LAN/WAN setup, VPN configuration, firewall management, and troubleshooting.
• Demonstrated ability to troubleshoot software issues related to Microsoft Office applications and other common business tools.
• Experience managing computer hardware components and performing routine maintenance tasks.
• Excellent communication skills with the ability to explain technical concepts clearly to non-technical users.
• Knowledge of IT infrastructure components including servers, switches, routers, and security devices is preferred. Join us as an IT Technician to be a vital part of our innovative team Your technical expertise will keep our systems running smoothly while delivering outstanding support that empowers our organization's success every day

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person