Part-Time Thrift Store Employee

Job Overview
The Part-Time Thrift Store Employee supports daily retail operations at the Foster Army Animal Rescue Thrift Store and may serve as Manager on Duty (MOD) during assigned shifts. This role is hands-on and customer-facing, with responsibilities that include opening and closing the store, register operations, donation intake, volunteer support, and ensuring a welcoming, organized, and mission-driven shopping experience. The ideal candidate enjoys working in an animal-loving environment and believes in supporting animal rescue. Proceeds from the store directly support animal rescue efforts.

Duties

Store Operations & Manager on Duty Duties

• Open and close the store following established procedures
• Serve as Manager on Duty when scheduled, acting as the primary point of contact during the shift
• Ensure smooth daily workflow, including task prioritization and coverage
• Maintain a clean, safe, and organized sales floor and donation areas
• Address operational issues and escalate concerns when needed

Customer Service & Sales

• Provide friendly, helpful customer service in alignment with the organization's mission
• Operate the point-of-sale (POS) system accurately, including cash and credit transactions
• Answer customer questions regarding merchandise, pricing, donations, and store policies
• Handle customer concerns professionally and respectfully

Donations & Merchandise

• Accept, sort, and process donations according to store guidelines
• Assist with pricing, tagging, stocking, and rotating merchandise
• Ensure donation and processing areas remain organized and efficient

Volunteer Support & Training

• Support, guide, and work alongside volunteers during shifts
• Assist with training new volunteers on basic store tasks, register use, and policies
• Foster a positive, respectful, and inclusive environment for volunteers and staff

Additional Duties

• Follow all safety, loss prevention, and nonprofit compliance procedures
• Support special sales, promotions, and events as needed
• Perform other related duties as assigned

Skills

• Prior retail or customer service experience preferred

• Comfortable handling cash and using a POS system

• Strong communication and problem-solving skills

• Ability to work independently and as part of a team

• Reliable, punctual, and flexible with scheduling

• Interest in animal welfare and nonprofit work

• Alignment with the mission and values of Foster Army Animal Rescue

Physical Requirements

• Ability to stand for extended periods

• Ability to lift and move items up to approximately 25 pounds with or without reasonable accommodation

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Why Work with Us

This position directly supports animal rescue efforts in our community. Team members are part of a mission-driven organization that values compassion, teamwork, and making a meaningful impact through everyday work.

Foster Army Animal Rescue is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, or any other protected status under applicable law.

Employment is at-will and may be terminated by either the employee or the organization at any time, with or without cause or notice, in accordance with California law.

Pay: $ $22.00 per hour

Expected hours: 15.0 – 25.0 per week

Benefits:

• 401(k)
• Employee discount
• Paid time off

Work Location: In person