Design Principal
Richmond Villages
- London, England, United Kingdom
- London, England, United Kingdom
Über
Design Principal - Fixed Term Contract Location: Bupa Place M50 3SP or Angel Court EC2R 7HJ — hybrid, office 2 days per week Term : Fixed Term Contract – 12 months Hours : Full time 37.5 hours per week Salary : up to £85K depending on experience + Management Bonus 10% We’re ideally looking for our Design Principal to start in April 2026. We consider all types of flexibility wherever possible, including locations, hours and working patterns.
The role
You'll belong to a passionate and talented multi-disciplinary experience design team, made up of user researchers, product designers, content designers and design operations, who are focused on creating the best digital experiences for Bupa's customers in the UK. You'll be responsible for leading the direction and improving the quality of customer-centric experiences from concept to launch across multiple product squads. Growing healthy partnerships with a team of product owners, senior stakeholders and scrum masters, you'll be involved in the strategy to drive the product's direction creating seamless and connected products and services. Working with our Head of Design you'll establish and enhance product design as a vital strategic partner to help our organisation grow. You will contribute to Design Leadership cohort to optimise and improve the performance of our Experience Design team. You'll also line manage a group of Product Designers and provide mentorship and support to facilitate development, encourage growth and foster a culture of care and candour.
How You'll Help Us Make Health Happen
You'll help define and articulate the product and design strategy and vision for my Bupa across multiple squads, providing strategic direction and guidance on approach and timescales blending hands-on support and leadership to add value where needed. You'll build relationships and collaborate with teams including marketing, product, proposition, technology and delivery, advocating and evangelising the principles, standards and processes of product design and development. Confident mediation across the demands of a business, the needs of the customer and the feasibility of the tech stack to design the right thing and design the thing right. Responsible for the timely delivery of projects aligning with business goals and UX metrics. Set, track and measure UX metrics for your squads and regularly communicate the impact and value of design. Support post-campaign reviews to optimise and improve existing and future work. Managing and refining roadmaps and prioritising backlogs across squads with your colleagues, always prioritising the most valuable features for customers and the business. Design Leadership and People Management. You'll mentor, coach and inspire other members of the experience design team as a people manager, helping to maintain and improve the team culture (psychological safety, celebrating success, learning from each other). Team size up to 10. Drive operational enhancements within the design function, in collaboration with other members of the design leadership team, to improve ways of working and ensure consistency across the wider design function. Collaborate closely with product and technology and design leadership to shape and execute Bupa's overarching strategy and vision across all relevant domains. Advocacy for the adoption of the organisation's Design System, ‘Anatomy' and contribution to the community. You
A strong background in end-to-end product design with a track record of tackling complex problems and delivering simple solutions using human-centred design approaches. Proven experience in managing, leading and nurturing large product/UX design teams. Coaching skills and ability to rally around a team to encourage positive behaviours and influence buy-in. Effective one-on-one mentorship and creation of progression plans for team members. You champion your team and encourage growth. Strong communication skills, experience communicating future design directions with stakeholders and inspiring positive action within your team to bring the vision to life. Visionary storytelling to visually inspire, influence and tell a compelling story. Collaborative approach with Designers, Engineers and Product Managers; you value feedback and brainstorming ideas. Stakeholder management skills with experience engaging broad stakeholder groups to achieve common goals. Strong engineering literacy with experience working with engineers to unpack feasibility and make trade-offs where required. Growth mindset; eager to learn and develop skills while maintaining a positive culture. Set the standard for peers and the organisation, elevating standards across teams. Passion and knowledge of how AI and AI tools can drive improvements and efficiencies across design disciplines. Thought leadership in design processes, able to influence and drive change aligning with business objectives and industry best practices.
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health—from mental and physical to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. You'll Receive The Following Benefits And More 25 days holiday pro rata, increasing through length of service, with option to buy or sell. An enhanced pension plan and life insurance Huge range of other benefits and online discounts
Why Bupa?
We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, and we champion diversity. We understand the importance of our people representing the communities and customers we serve. We especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
Time Type
Full time Job Area
PR, Marketing & Brand Locations
Angel Court, London; Bupa Place
#J-18808-Ljbffr
Sprachkenntnisse
- English
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