Operational Data Analyst - 32954Environment Agency • Birmingham, England, United Kingdom
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Operational Data Analyst - 32954
Environment Agency
- Birmingham, England, United Kingdom
- Birmingham, England, United Kingdom
Über
Job Description As part of the Technical Services team, the Operational Data Analyst plays a key role in the National Monitoring process. Our purpose is to ensure accurate, reliable data flows through our systems, supporting Field Teams across England in collecting high‑quality samples including river water, effluents, bathing waters, invertebrates, diatoms and groundwater. This data enables the Environment Agency to make informed, timely decisions that protect the environment. We are modernising the way we support our Field Teams by combining operational support with data analytics, using systems such as Citrix, Routelims, Salesforce, and PowerBI.
What You’ll Be Doing
Supporting operational Field Teams to run efficient schedules
Acting as the first point of contact for internal and external stakeholders regarding monitoring queries
Contacting site owners to arrange sampler appointments
Managing key data systems, carrying out routine data interpretation and preparing basic reports using Excel and PowerBI
Supporting the team to manage data processes ensuring data accuracy
Working with various stakeholders throughout the business to maintain data integrity
Team The team is a national team throughout England, supporting 18 Field Teams; you may occasionally need to travel and have overnight stays. We currently operate a hybrid/working from home policy with 1–2 days in the office a week.
Experience / Skills Required
Able to work independently and as part of a dispersed team
Strong organisational skills
Effective communication with internal and external customers via phone, email and face‑to‑face
Proficient in standard IT packages
Strong attention to detail
Ability to interpret and analyse data
Problem‑solving skills and the initiative to address issues as they arise
Desirable
Experience with Citrix applications
Salesforce knowledge
PowerBI skills
Contact and Additional Information This is a 37‑hour per week role, Monday to Friday, 8am to 4pm. We welcome flexible working patterns – please include any preferences in your application. Travel to other sites may be required; Sheffield is our main base for face‑to‑face meetings. All staff are required to participate in Incident Management duties. Applications are blind sifted. Interviews may be held in person or via MS Teams. If you consent, we may hold your details on a reserve list for up to 6 months. For enquiries, contact Rebecca Harris at 07442780120 or email rebecca.harris@environment-agency.gov.uk.
Competence 1: Data and Information Management Describe a time when you had to check data for accuracy before it was used. What steps did you take to make sure the information was correct and reliable?
Competence 2: Uses Initiative Describe a situation when you had to manage conflicting tasks or priorities. How did you decide what to prioritise?
Competence 3: Works in Teams Describe a time when you worked with a team that was spread across different locations. How did you keep communication effective and ensure the quality of your work remained high?
Additional Information For applicants from the Civil Service, please note that the Environment Agency is not part of HM Civil Service; therefore, you will not be a Crown Servant in the event of being appointed. You will not be eligible for continuous service, except in certain circumstances described in the Redundancy Payments (Continuity of Employment in Local Government) Order 1999. For applicants who currently work in local government or other bodies listed in that Order, you may be eligible for continuous service for the purpose of calculating any future redundancy payment.
Commitment to Diversity and Inclusion We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all vacancies, including job share, so please include any information regarding your preferred working arrangements on your application. We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We commit to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
Framework and Supplier Information The Environment Agency, as a Non‑Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For more information on how to become a supplier, please visit
our supplier information page .
Artificial Intelligence Policy Artificial intelligence can be a useful tool to support your application, but all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Any evidence of plagiarism or the use of AI to produce content that is not your own may lead to withdrawal of your application. We align with the candidate guidance on AI use from the Civil Service Careers website; please review the appropriate and inappropriate use guidelines.
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Sprachkenntnisse
- English
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