IT Systems Administrator
Plentific
- London, England, United Kingdom
- London, England, United Kingdom
Über
We harness cutting‑edge technology and data‑driven insights to streamline operations for landlords, letting agents, and property managers—enabling them to optimize maintenance, manage repairs, and make informed decisions instantly. Our platform is designed to create seamless, real‑time workflows that transform traditional property management into a dynamic, digital experience.
Backed by a world‑class group of investors—including Noa, Highland Europe, Brookfields, Mubadala, RXR Digital Ventures, and Target Global—Plentific is at the forefront of the proptech revolution. Headquartered in London with a global outlook, we’re continually expanding our reach and impact.
We’re looking for forward‑thinking, passionate professionals who are ready to contribute to our mission and drive industry innovation. If you’re excited about making an immediate impact and shaping the future of property management, explore career opportunities with us at Plentific.
The Role Plentific is looking for an IT System Administrator who will help to keep the company running. In this role, you'll play an important part in helping to keep our employees from around the world productive. You will gain experience solving a range of problems across a broad technical ecosystem.
You will help Plentific operations evolve at scale and with business needs. You’ll provide front‑line user support for internal tools and technologies. Beyond the day‑to‑day, you will contribute to various initiatives, including continuously improving our offerings and adapting with business needs. This includes updating our tools and technologies, process improvements, and documentation efforts that help support our staff.
To be successful in this position, you will need a hunger to learn and be proactive and involved with making IT the best it can be for our employees.
Responsibilities
Ownership of all tools and services, including vendors that currently fall under the team's control. This includes ensuring our hardware and software inventory are kept up to date
Respond to inquiries and assist in troubleshooting and resolving issues
Support with Internal AI workflows/ integrations
Support use of business operational systems including Apple, Google Suite, Slack, Zoom, Okta, Jira, Confluence (Atlassian)
Manage our Mac, Windows and Linux endpoints through MDM solutions globally
Proactively identify and address technical issues across the company
Own the IT on‑boarding and training curriculum
Design, update, and maintain IT documentation
Build and maintain System architecture diagrams.
You may be required to work in a rota, which may include non‑standard work hours.
Requirements
3+ years of experience in a fast paced, cutting edge IT environment as an administrator or helpdesk agent
Experience working with Google Workspace, Okta, MDM software and Atlassian (Confluence and Jira Software)
Ability to independently manage and prioritise workload
Empathetic and relational attitude with strong focus on customer service
Outstanding interpersonal and communication skills
Mastery in managing systems or helpdesk teams or equivalent
Experience deploying SAML and SCIM in a diverse set of SaaS applications
Experience handling onsite AV systems
Deploying on prem technology to support is a plus
Experience building configuration profiles and policiesExperience deploying hundreds of macOS and iOS devices at scale
Extensive Project Management experience is a must
Benefits As you can see, we are quickly progressing with our ambitious plans and are eager to grow our team of doers to achieve our vision of managing over 2 million properties through our platform across various countries. You can help us shape the future of property management across the globe. Here’s what we offer:
A competitive compensation package
25 days annual holiday
Flexible working environment including the option to work abroad
Private health care for you and immediate family members with discounted gym membership, optical, dental and private GP
Enhanced parental leave
Life insurance (4x salary)
Employee assistance program
Company volunteering day and charity salary sacrifice scheme
Learning management system powered by Udemy
Referral bonus and charity donation if someone you introduce joins the company
Season ticket loan, Cycle to work, Electric vehicle and Techscheme programs
Pension scheme
Work abroad scheme
Company-sponsored lunches, dinners and social gatherings
Fully stocked kitchen with drinks, snacks, fruit, breakfast cereal etc.
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Sprachkenntnisse
- English
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