Sales Support AdministratorLookers Motor Group Limited • Harrogate, England, United Kingdom
Sales Support Administrator
Lookers Motor Group Limited
- Harrogate, England, United Kingdom
- Harrogate, England, United Kingdom
Über
We are looking for an experienced administrator to join our team in Harrogate. The ideal candidate will possess a strong telephone manner and be capable of handling calls from diverse individuals. You should demonstrate the ability to work independently and collaboratively within a team, showcasing adaptability in various situations. The successful candidate will be self-motivated, take ownership of tasks, and ensure they are managed through from start to finish. Previous administrative experience is preferred but not essential. Key Responsibilities
Process motor vehicle orders efficiently and accurately. Send contract documents to customers for signatures. Maintain complete and accurate records to support operations. Ensure all vehicle documentation is completed accurately and on time. Prepare contract hire agreements for customers. Liaise with customers after receiving finance company decisions. Provide management information regularly. Coordinate with dealers regarding stock levels and related financial matters. Maintain effective communication between customers and the sales team. Arrange vehicle deliveries as soon as they become available. Manage customer queries and complaints professionally. Liaise with manufacturers as needed. Collaborate effectively with manufacturers and dealers. Qualifications
Proven administration experience. Quick learner with the ability to understand vehicle specifications for assisting with customer queries and quotations (not essential as training provided). Proficiency in Excel, Outlook, and Word. Personal Attributes
Motivated and detail-oriented. Responsible for own tasks and actions. Ensure excellent customer experience. Strong communication skills. Salary and Location
Job Title: Sales Support Administrator Location: Harrogate Office, 1 day WFH Hours: Monday – Friday, 8:30 AM - 5:30 PM (including a 1-hour lunch break) Salary: Starting from £26,500 - £27,000 per annum DOE (including a £1,500 bonus paid in January, dependent on company achievement) Benefits
Core Benefits Competitive salaries with structured pay scales and progression as you grow within the business Generous annual leave that increases with your length of service Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave Access to Techscheme for discounted technology purchases with flexible payments Health & Wellbeing Eyecare vouchers to help cover vision care needs Smart Health – 24/7 access to GP services to support your mental and physical wellbeing Dental insurance for everyday dental care and unexpected treatments Critical illness cover for peace of mind during life's most challenging moments Financial Wellbeing MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app Free will writing services to help plan for the future Flexible life assurance options and partner life assurance for added protection Leisure & Lifestyle Discounted gym memberships to support an active lifestyle Travel insurance to help you explore with confidence Access to home and technology vouchers bYond card and a wide range of exclusive retail and lifestyle discounts We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels. Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date. We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.
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Sprachkenntnisse
- English
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