Systems Support Analyst (Clinical Applications)County Durham & Darlington NHS Foundation Trust • Peterlee, England, United Kingdom
Systems Support Analyst (Clinical Applications)
County Durham & Darlington NHS Foundation Trust
- Peterlee, England, United Kingdom
- Peterlee, England, United Kingdom
Über
County Durham & Darlington NHS Foundation Trust is seeking a dedicated Systems Support Analyst to join our evolving Systems team. The role offers flexibility, hybrid working, and the opportunity to support clinical IT systems across sites in Darlington, Peterlee, and other locations in County Durham. Overview
The successful candidate will provide technical administration, configuration, development, and support for one or more of the Trust’s clinical IT systems. Personal and career development is supported, with a focus on enhancing knowledge of healthcare and clinical IT systems. Key Responsibilities
Implement, maintain, and provide user support for Trust systems. Directly report to a Systems Manager and collaborate closely with Senior Systems Support Analysts. Ensure users receive high-quality service in terms of data quality, system availability, technical, and operational support. Person Specification
Special Skills & Knowledge
Demonstrable SQL skills. Experience with software development tools. A sound working knowledge of computer-based systems. Knowledge of data analysis techniques and tools. Ability to analyse data from different sources and correlate discrepancies. Strong communication skills for highly complex information. Understanding of modern IT solutions and clinical processes. Experience
Substantial experience in a technical role. Proven experience in developing computer-based solutions. Experience managing configuration changes through controlled procedures and testing. Customer service experience in a customer-facing role. Experience in healthcare environments. Qualifications
Higher Diploma in computer science or related discipline. Minimum of 2 years experience in a technical environment with evidence of professional development. Experience maintaining and supporting computer systems. Proficiency with Microsoft Office Suite. ITIL Foundation Certificate in IT Service Management. Special Requirements
Ability to travel across Trust sites. Disclosure and Barring Service Check
Application is subject to a Disclosure and Barring Service check. Employer
County Durham & Darlington NHS Foundation Trust
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Sprachkenntnisse
- English
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