Program Coordinator

JOB TITLE: Program Coordinator - Shared Care Department

ESSENTIAL DUTIES AND RESPONSIBILITIES 

The essential functions include, but are not limited to the following: 

• Responsible for tracking, coordination and communication of patient referrals
• Ensure complete and accurate registration, including patient demographics and current insurance information is accompanied by the referral
• Ensures referrals are addressed within a timely manner
• Schedule new patients for appointments
• Communicate with other physician offices to ensure referrals requirements are met
• Compiling medical records, as needed
• Answers phones to address questions from patients and staff
• Management of compliant program documentation
• Assist external Shared Care field Physician Liaisons as needed
• Maintains strict confidentiality; adheres to HIPAA guidelines and regulations
• Performs other work-related duties as assigned

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS AND ABILITIES)

• High School Diploma
• 2 years' experience with referral coordination and insurance verification
• Knowledge of business office procedures
• Ability to foster positive relationships with Shared Care Team and referring partners
• Ability to operate a computer, computer software and basic office equipment

Benefits: 

• Comprehensive health, dental, and vision insurance
• Health Savings