Receptionist

Join our winning team at Golden Haven Care Center
We're currently seeking a professional, friendly, and reliable Receptionist to serve as the first point of contact for our care center. If you're organized, dependable, and enjoy working in a supportive environment, we'd love to hear from you.

Preferred: Bilingual in English and Armenian

Shift: Monday to Friday 8am-4pm

**Strong preference for CNA**

• Greet and assist visitors, residents, and staff in a courteous and professional manner.
• Operate a multi-line phone system or switchboard; direct incoming calls to the appropriate parties.
• Take and relay messages accurately; may operate a paging system.
• Maintain call logs and follow up as needed.
• Provide general information to callers and visitors.
• Perform additional clerical tasks as assigned.
• Support customer satisfaction in areas such as service quality and issue resolution.
• Comply with all HIPAA, safety, and company policies.
• Report accidents and unsafe conditions promptly.
• Attend mandatory safety meetings, training, and compliance programs.
• Other duties as assigned.

• High School diploma, GED, or equivalent experience.
• Bilingual (English/Armenian) preferred.
• Strong communication skills—both written and verbal.
• Basic computer and phone skills (email, texting, etc.).
• High attention to detail and ability to multitask.
• Professional, respectful, and team-oriented demeanor.
• Ability to work under pressure and maintain confidentiality.
• Reliable attendance and punctuality.

• Positive attitude and willingness to learn.
• Professional appearance and conduct.
• Strong interpersonal and organizational skills.
• Ability to follow directions and maintain flexibility in duties.
• Familiarity with safety and OSHA standards is a plus.

• Ability to sit or stand for extended periods (up to 8 hours).
• Ability to walk, reach, bend, stoop, push/pull as needed.
• Ability to occasionally lift/move up to 40 lbs.