On-Site Service Technician II

This position is a live on-site role with a studio unit. It's a full-time position that reports to Gateway Plaza. This role will respond to after hour emergency calls and have an on-call rotating schedule with local sister properties. This position would also upkeep the property grounds, common areas, while completing other tasks and responsibilities as assigned. Gateway Plaza is a 105-unit Tax Credit property located in Oxnard, CA. 

SUMMARY
As a Service Technician II, you will perform a variety of maintenance and repair duties that keep our communities in top condition. You will collaborate closely with the Property Administrator and ensure residents receive timely and professional service. Your daily work will directly impact the satisfaction and safety of our residents.

ESSENTIAL JOB FUNCTIONS
•Complete resident work orders within a 24-hour timeframe and provide clear documentation of completed services.
•Walk and inspect vacant apartments to assess repairs needed and report findings to the Property Administrator.
•Prepare vacant apartments for new residents by ensuring plumbing, electrical systems, doors, windows, flooring, and appliances are fully operational.
•Install fixtures such as window blinds, ceiling fans, locks, and light switches while maintaining safety and quality standards.
•Perform general maintenance including caulking, re-keying locks, and repairing or replacing plumbing and electrical components.
•Maintain accurate inventory of parts and tools, order supplies as needed, and keep workshops organized and safe.
•Demonstrates the ability to quickly learn, navigate, and adapt to various property management software systems to efficiently maintenance requests, and operational tasks.
•Ensure common areas, laundry rooms, pools, and parking areas remain clean, well-lit, and safe.
•Participate in the emergency on-call rotation, including evenings and weekends.
•Promote strong resident relations by responding to requests with professionalism and respect.
•Support property safety by reporting suspicious activity and ensuring safety devices function properly.
•Collaborate with the Leasing Office, Groundskeeper and assist with property upkeep when needed.

BENEFITS

• Health Insurance
• Dental Insurance
• Vision Insurance
• Accrued Vacation Time Off
• 401(k)
• Employee Referral Program
• Holidays Off with Pay

COMPENTENCIES
In this role, success comes from technical expertise, safety awareness, and strong interpersonal skills.
•Hands-on experience in residential property maintenance, including plumbing, electrical, HVAC, and appliance repair.
•Knowledge of heating, cooling, and refrigeration systems with basic preventative maintenance skills.
•Ability to use hand and power tools safely, following safety standards and company guidelines.
•Strong written and verbal communication skills to interact with residents, co-workers, and vendors.
•Ability to read and follow written instructions, safety labels, and installation guides.
•Effective organizational and time management skills to meet deadlines and handle multiple tasks.
•Ability to detect and respond to safety hazards such as gas leaks, electrical issues, or water overflows.
•Problem-solving skills and the ability to manage difficult situations with professionalism.
•Flexibility to work in a fast-paced environment with changing priorities and emergency demands.

OTHER JOB REQUIREMENTS
•Ability to complete tasks requiring overhead work.
•Ability to lift, push, pull up to 50 lbs.
•Ability to lift and carry materials weighing up to 50 lbs.
•Ability to push, pull, bend and reach constantly.
•Ability to walk, stand constantly.
•Ability to walk up and down stairs safely frequently