Engineering Supervisor

Job Title: Maintenance Supervisor
Department: Engineering
Location: The Ben West Palm, Autograph Collection – West Palm Beach, FL
Reports To: Director of Engineering & Loss Prevention
Status: Full-Time

About The Ben West Palm

At The Ben, West Palm Beach, every corner tells a story. Part of Marriott's Autograph Collection, our hotel is inspired by the legendary Byrd "Birdie" Dewey and her famed Ben Trovato Estate—a place where creativity, sophistication, and individuality converged. Today, The Ben carries that spirit forward, blending modern luxury with a warm, story-rich atmosphere that feels "Exactly Like Nothing Else."

Perched along the waterfront, The Ben overlooks the shimmering marina and the Intracoastal Waterway, where city energy meets coastal elegance. Guests are invited to savor bold flavors at Proper Grit, our signature whisky and supper club–inspired restaurant, or enjoy rooftop Mediterranean tapas and handcrafted cocktails at Spruzzo, downtown's only water-facing rooftop lounge. With a rooftop heated saltwater pool, versatile event spaces, and a team devoted to authentic hospitality, The Ben is a destination where every moment becomes a lasting memory.

Position Overview

The Maintenance Supervisor is the guardian of The Ben's physical environment, ensuring every system, fixture, and space operates flawlessly to support the hotel's luxury experience. You lead by example, guiding your team to perform preventative maintenance, timely repairs, and proactive inspections, all while fostering a safe, efficient, and welcoming environment for guests and colleagues alike. This is a role for a hands-on leader who thrives on problem-solving, mentoring, and delivering excellence behind the scenes, keeping the property running seamlessly day and night.

Key Responsibilities

Leadership & Team Development

• Inspire and mentor the maintenance team, encouraging each member to reach their full potential.
• Lead with integrity, transparency, respect, and professionalism.
• Foster a work environment that is engaging, supportive, and a "Great Place to Work."
• Provide guidance and support for team members' growth and well-being.

Maintenance & Operations

• Perform routine maintenance and repairs to ensure all equipment, systems, and facilities remain in top condition.
• Assist the Chief Engineer with building, grounds, and capital improvement projects.
• Conduct preventative maintenance checks and maintain safety and operational standards.
• Respond promptly to guest maintenance requests and issues with courtesy and professionalism.
• Collaborate with other departments to support hotel operations and follow all emergency and safety protocols.

Technical Skills & Compliance

• Maintain basic knowledge of HVAC, electrical, plumbing, and mechanical systems.
• Ensure all maintenance activities comply with safety regulations and hotel standards.
• Keep accurate records of repairs, inspections, and maintenance schedules.

Qualifications

• Previous experience in general maintenance, facility repair, or a similar role.
• Strong problem-solving skills with a hands-on, proactive approach.
• Knowledge of HVAC, electrical, plumbing, and mechanical systems preferred.
• Reliable, team-oriented, and customer-focused with a positive attitude.
• Ability to lead and inspire a team in a fast-paced, luxury hospitality environment.

Job Type: Full-time

Benefits:

• 401(k) matching
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending