Shift Leader/Manager

Job Overview
We are seeking a dedicated and experienced Shift Leader to join our team in a dynamic Fast casual dining environment. The Shift Leader will play a crucial role in overseeing daily operations, ensuring exceptional customer service, and leading a team of staff members. This position requires strong leadership skills and the ability to manage various aspects of food service. This position also requires full availability including late night closings.

Responsibilities

• Supervise daily operations during shifts, ensuring that all staff adhere to company policies and procedures.
• Manage team performance by providing guidance, training, and support to ensure high standards of service.
• Maintain a clean and organized work environment while ensuring compliance with health and safety regulations.
• Oversee customer service interactions, addressing any concerns or feedback promptly to enhance guest satisfaction.
• Coordinate food management processes, including inventory control, ordering supplies, and managing stock levels.
• Foster a positive work environment that encourages teamwork and employee engagement.

Skills

• Proven leadership skills with experience in supervising staff in a fast-paced food service environment.
• Strong customer service orientation with the ability to resolve conflicts effectively.
• Knowledge of food management practices within restaurant settings.
• Ability to manage multiple tasks efficiently while maintaining attention to detail.
• Excellent communication skills for effective interaction with team members and customers alike.

Join us as we strive to create memorable dining experiences for our guests while fostering a supportive and engaging workplace for our team

Job Type: Full-time

Pay: $ $18.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Paid training

Shift availability:

• Day Shift (Preferred)
• Night Shift (Required)

Work Location: In person