key hourly manager/lead host

Position Summary:
We are seeking a friendly and organized Key Hourly Manager/ Lead Host to join our team. This position is more than just the first point of contact — you're the face of SupperClub. In this role, you'll greet guests warmly, manage reservations and seating flow, and ensure service runs smoothly. As a lead position, you'll also take on additional leadership responsibilities, supporting front-of-house operations and helping guide the team.

Responsibilities:

• Greet and seat guests with a friendly, professional demeanor.
• Manage reservations, waitlists, and guest flow to optimize service.
• Communicate with servers, bartenders, and management to ensure smooth operations.
• Support training and mentoring of new staff.
• Assist in management opening/closing duties and daily operational tasks.
• Handle guest inquiries and resolve issues with professionalism.
• Maintain cleanliness and organization of host stand and entry area.

Requirements

• Previous Host/Manager or food service experience preferred.
• Strong customer service skills with a focus on guest relations and satisfaction.
• Excellent communication skills, both verbal and written.
• Familiarity with POS systems such as Toast POS a plus.
• Experience in hospitality or hotel environments is advantageous.
• Ability to multitask in a fast-paced environment while maintaining attention to detail.
• Strong phone etiquette for handling reservations and inquiries professionally.
• A passion for serving others and creating memorable dining experiences for guests. Join our team as a Host/Host where your contribution will help create an inviting atmosphere that keeps guests coming back

Job Type: Part-time

Pay: $ $23.00 per hour

Benefits:

• Paid time off

Work Location: In person