Data Center Site Operations Technician III

Job Description
The Team
We are seeking a Data Center Site Technician III to join American Tower's U.S. Tower division's Data Center Operations team. The team is responsible for remote monitoring and operational support at the data center facility to maintain mission critical systems' uptime, security, and delivery of exceptional customer service. You will be a crucial team member to drive customer satisfaction through both remote systems management and on-site technical support.

Responsibilities
What You Can Offer Us

• Assist with the data center's operational integrity, security, and regulatory compliance through use of strong telecommunications, mechanical, electrical, life safety systems, and data center operating procedures knowledge.
• Be responsible for wide ranging, multi-disciplinary day-to-day data center operations including facilities and telecommunication infrastructure, performed both remotely through monitoring systems and on-site when deployed to customer facilities
• Monitor remotely and perform on-site work (when deployed) on chilled water systems and components, heating, ventilation and air conditioning ("CRAC/CRHA") systems such as roof top units, computer room air conditioning/computer room air handler units, coolant distribution units, humidification systems, and central plant operations.
• Work on electrical/critical power distribution from the utility/generator main switchgear through the uninterruptible power supply ("UPS") systems out to the customer load including branch power circuit installations and metering configuration.
• Monitor wet sprinkler and pre-action sprinkler systems as well as their associated detection devices.
• Responsible for cross connect installations, cabling infrastructure management, advanced remote hands support, and customer cage and cabinet build outs.
• Perform customer infrastructure buildouts (cage builds, overhead installations, rack and stack), cable termination and testing, and maintenance work. Monitor remotely and respond (remotely or on-site as appropriate) to mechanical, electrical, fire protection, telecommunication, and security systems including transformers, programable logic controllers, generators, switchgear, UPS systems, surface