Front Desk Patient Coordinator

About Us
Saint Johnsbury Dental Associates is a busy, modern private practice focused on general dentistry including cosmetic, restorative, and implant dentistry. We're known for our warm, welcoming vibe and exceptional patient experience. Due to our growth, we're adding a rock star Front Desk Patient Coordinator to our team

The Role
You are the Director of First Impressions and the heartbeat of our practice. This is not an entry level position We need someone with proven dental front office experience who thrives in a fast paced environment.

Key Responsibilities

• Greet patients with genuine warmth and make every person feel like a VIP
• Answer multi line phones, book appointments, and manage a busy schedule in Dentrix Ascend
• Check patients in/out, collect payments, and accurately post transactions
• Verify patient information and records including dental insurance eligibility and benefits
• Schedule patients according to treatment plans
• Scan records, manage patient correspondence, and keep the reception area spotless
• Handle patient reactivations and confirmations (calls, texts, emails)
• Light treatment coordinating when needed (we will train further if you're ready to grow)
• Keep the doctors and hygienists on time while maintaining a calm, positive energy

Required Experience & Skills

• Minimum 2+ years working the front desk of a private dental practice (general or specialty)
• Strong proficiency with Dentrix Ascend (preferred) or Eaglesoft/Open Dental
• Proven track record of excellent phone etiquette and patient communication
• Solid understanding of dental insurance verification, co-pays, deductibles, and coordination of benefits
• Ability to multitask without getting flustered during peak hours
• Professional appearance, upbeat attitude, and true team player mentality

Full Time Hours

Compensation & Benefits

• Above Industry Standard Base Salary
• Dental, Life, Vision & many other offerings
• Paid time off + paid holidays
• Fun, supportive team environment

If you're a seasoned patient coordinator for a dental office who runs the front like a pro and genuinely loves people, we want you on our team

How to Apply
Apply here on Indeed with your resume and a quick note telling us why you love working the dental front desk. Qualified candidates will hear from us within 48 hours.

Please, no walk-ins or phone calls.

Pay: $ $23.00 per hour

Expected hours: 36.0 – 40.0 per week

Benefits:

• AD&D insurance
• Dental insurance
• Disability insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person