Medical Assistant

General Position Description:

The Medical Assistant will perform both clinical and clerical tasks within the office.

Duties and Responsibilities:

• Clerical:
• Demonstrates ability to scan and or route (from holding tanks) in outside records from previous physicians, emergency/hospital visits, consults/labs, immunization records, etc. Ensures complete chart prior to patient being seen.
• Obtains authorizations as needed for procedures, medications and services.
• Receptionist duties as required based on the needs of the practice.
• Promptly and professionally answers all incoming telephone calls ensuring to introduce yourself and the practice. Documents and direct calls appropriately.
• Check's patient out by giving testing requisitions, as directed by the physicians, schedules patients for ancillary tests, and outside physicians' appointments (referrals). Documents and processes appropriate follow-up in the EMR.
• Records and documents referrals in the patient's chart as directed.
• Schedules and reschedules patient appointments over the telephone, in-person and follow up visits at the end of the initial patient appointment.
• Maximizes physician schedules to reach target volumes.
• Participates in daily management of scanning folders and in-bound faxing to ensure complete scanning and routing of all incoming documents to the appropriate provider or staff member.

• Complete Medical records request.

• Clinical:

• Consistently rooms patients in a timely fashion to enhance the efficiency of the provider's schedule. Assist patients in dressing and undressing as needed.
• With each patient roomed; compiles "nurses" note, obtains accurate vital signs, verifies all current medications, allergies, history and accurately documents result in the computer/ EMR.
• Assist providers in examination of patients and performance of procedures and tests. Demonstrates the ability to perform; EKG's, pulse oximetry, spirometry, hearing and vision exams, tympanogram and cerumen removal. Demonstrating sterile technique as required.
• Demonstrates ability to perform phlebotomy and waived testing (ie. glucose testing, urine processing, occult and culture specimen collection).
• Gives patients testing requisitions, as directed by the physicians, schedules patients for ancillary tests, and outside physicians' appointments (referrals). Documents and processes appropriate follow-up in the EMR.
• As required by CLIA and other regulations, maintain a log of lab specimens processed on-site or sent to outside labs for testing, and perform regularly scheduled controls.
• Documents all billable services on the electronic super bill at the end of each visit. Ensures proper coding and inclusion of all activities.
• Assist with the ordering of medical supplies, pharmaceuticals as needed.
• Maintain sanitary and orderly conditions in the clinical areas at all times; clean up exam rooms immediately after each visit and set up and stock rooms as needed. Maintain equipment and instruments within the office.
• Demonstrates ability to wrap instruments for sterilization; change sterilization solution and insure proper calibration and functionality of the sterilization equipment.
• Identify needed equipment repairs or upgrades, and reports to the practice manager.

• Demonstrate the ability to complete tasks as directed by provider within the scope of the NYS law.

• General:

• Provide excellent patient service.
• Demonstrates efficient/productive use of work time. Arrives for work as scheduled and focuses on job duties as listed above. Punches in/out daily and for lunch as required in a timely fashion.
• Demonstrates team effort. When individual work is complete, looks for ways to help reviews triages, helps with rooming, scanning etc.
• Participates in educational and administrative staff training regarding infection controls procedures, HIPAA and other as determined by administration.
• Treats all patients, peers, providers and staff in a positive, professional manner.
• Other duties as dictated by the needs of the practice
• Completes all required training and continuing education as directed.
• Train employees and perform other tasks assigned by the practice manager.
• Attends mandatory staff meetings, morning huddles, training sessions and conferences.

Qualifications:

• Previous medical office experience preferred
• Medent experience preferred
• Experience with vital signs preferred

Salary: $18.00 to $24.50 per hour DOE

Location: Auburn Community Hospital · Auburn Ear, Nose & Throat Services
Schedule: Full Time, Days