Labor Specialist

About Rock Force
RockForce is the trusted team setting the stage for the greatest moments in live events. With a legacy built on the unification of nine industry leaders, we bring decades of expertise to seamlessly execute concerts, festivals, sporting events, live broadcasts, award shows, and corporate activations.

Through integrated event production, workforce solutions, innovative technologies, and payroll services, RockForce delivers precision, efficiency, and reliability at every scale.

Our people are the magic-united by passion and skill, we operate as one unstoppable force to ensure every event is executed with professionalism, care, and an unwavering commitment to safety and compliance.

Join us as we head into one of the most exciting eras in the live entertainment industry

Job Description
The Area Labor Specialist is responsible for managing labor scheduling and booking within a designated Texas market. Reporting to the Head of Labor Coordination, this position serves as the virtual liaison for all labor-related logistics, ensuring accurate and timely crew assignments. While Operations Managers and onsite Stewards handle direct workforce management and client relations, the Specialist supports these teams by coordinating labor needs, tracking attendance, and documenting performance concerns for escalation. This position will be mostly remote with onsite support as needed.

Key Responsibilities And Focus Areas
Labor Scheduling & Booking

• Receive labor requests via phone, or email, and input assignments into scheduling platform.
• Coordinate crew availability and confirm bookings for events and projects.
• Maintain and update labor calendars to reflect current assignments and changes.

Attendance Tracking & Documentation

• Monitor crew attendance and punctuality for scheduled shifts.
• Document policy violations and performance concerns for review by the Operations Manager.
• Follow up with crew members regarding attendance discrepancies when needed.

New Hire Support

• Welcome new employees virtually and ensure they are properly entered into labor systems.
• Track onboarding progress and flag any issues to the Director of Labor Coordination or Operations Manager.

Communication & Coordination

• Act as the virtual point of contact for labor-related inquiries from internal teams.
• Relay labor assignments, updates, and expectations to crew members clearly and promptly.
• Collaborate with Operations Managers and onsite Stewards to ensure labor plans align with event needs.

Administrative Duties

• Maintain accurate labor records and updates in internal systems.
• Provide market-specific labor data and updates to the Director of Labor Coordination.
• Assist with reporting on labor metrics such as fill rates and attendance trends.
• Support with Onsite check-in as for larger calls.

EQUAL EMPLOYMENT OPPORTUNITY
Rock
F
orce strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Rock
F
orce will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Rock
F
orce also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact Human Resources to request the opportunity to participate in a timely interactive process. We will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Rock
F
orce reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. Rock
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orce may require an employee to perform duties outside his/her normal description.

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

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