Host/ Hostess

Job Overview
We are seeking a friendly and organized Host/Host to join our dynamic tecrucial role in creating a welcoming atmosphere and ensuring an exceptional dining experience. Your responsibilities will include managing reservations, greeting guests, and coordinating seating arrangements while providing outstanding customer service.

Duties

• Greet and welcome guests as they arrive, ensuring a positive first impression.
• Manage reservations and seating arrangements efficiently to optimize table turnover.
• Provide menus and inform guests about daily specials or promotions.
• Assist with guest inquiries and provide information about the menu and restaurant services.
• Maintain cleanliness and organization of the host/host station.
• Collaborate with servers and kitchen staff to ensure smooth service flow.
• Handle phone calls with professionalism, taking reservations or answering questions as needed.
• Uphold high standards of guest relations, addressing any concerns promptly and courteously.

Requirements

• Previous host/host experience in a restaurant or hospitality setting is preferred.
• Strong customer service skills with a focus on guest satisfaction.
• Excellent communication skills, both verbal and written.
• Familiarity with POS systems such as Aloha POS or Micros POS is a plus.
• Experience in food service or restaurant environments is beneficial.
• Ability to handle multiple tasks in a fast-paced environment while maintaining attention to detail.
• A background in hotel guest services or hospitality is an advantage.
• Demonstrated ability to maintain professionalism and phone etiquette when interacting with guests. Join our team and contribute to creating memorable dining experiences for our guests

Job Types: Full-time, Part-time

Pay: From $5.00 per hour

Experience:

• Host/hostess: 2 years (Required)

License/Certification:

• Food Handler Certification (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: In person