Medical Receptionist

edical Receptionist — Full-Time (Bilingual Preferred)

Location: Denver, CO
Compensation: Competitive pay based on experience
Schedule: Full-time, in-office

Job Overview

We are seeking a dynamic, detail-oriented, and professional Medical Receptionist to join our growing healthcare team. As the first point of contact for our patients, you will play a vital role in creating a positive experience while ensuring smooth daily operations.

This position requires strong communication skills, the ability to multitask in a fast-paced clinical environment, and a passion for helping others. Bilingual (Spanish and English) applicants are strongly preferred to better serve our diverse patient community.

Key Responsibilities

• Greet patients warmly and professionally upon arrival, ensuring a welcoming front-desk experience.
• Schedule, reschedule, and confirm patient appointments using electronic scheduling systems.
• Manage multi-line phone systems, answer calls promptly, direct calls appropriately, and take detailed messages.
• Handle patient check-in and check-out, ensuring all documentation is complete and accurate.
• Verify insurance coverage, perform eligibility checks (including Medicare and Medicaid), and update insurance details in the EMR.
• Collect payments, process copays, and assist with medical collections while maintaining strict HIPAA compliance.
• Prepare and review forms, care plans, CPT codes, ICD-10 codes, and billing information for accuracy.
• Maintain and update patient records in EMR/EHR systems
• Direct and manage incoming and outgoing faxes, emails, and secure messages.
• Assist with medical billing tasks, including claims submission and follow-up on unpaid claims.
• Perform patient intake: update demographics, medical history, and required paperwork.
• Support clinical staff with administrative duties such as scanning, faxing, filing, and organizing patient charts.
• Ensure strict adherence to HIPAA guidelines and maintain patient confidentiality at all times.
• Maintain office organization, manage supplies, and contribute to a clean and professional clinic atmosphere.
• Use Microsoft Office Suite (Word, Excel, Outlook) for documentation, communication, and general office tasks.

Qualifications

• Previous experience in a medical or dental office setting highly preferred.
• Experience with EMR/EHR systems
• Excellent communication and customer service skills with the ability to handle sensitive situations professionally.
• Bilingual (Spanish and English) strongly preferred.
• Working knowledge of insurance verification, Medicare guidelines, and front-desk operations.
• Ability to manage multiple tasks efficiently in a fast-paced environment.
• Strong attention to detail with accurate data-entry skills.
• Proficient with Microsoft Office and general office software.
• Ability to maintain professionalism, confidentiality, and a positive attitude.

Join Our Team

If you are energetic, compassionate, and committed to delivering exceptional service to every patient, we want to meet you. This is a paid position in a supportive, patient-centered environment where your contributions directly enhance patient care and clinic success.

Apply today and grow your career in a thriving healthcare practice

Pay: $ $23.50 per hour

Expected hours: 35.0 per week

Work Location: In person