Veterinary Office Manager

Company Overview

Buffalo Veterinary Group is dedicated to providing high-quality care through advanced technology and a commitment to preventative measures.
Our clients are family We build lasting relationships and treat each pet as if it were our own.

We are American Animal Hospital Association accredited Did you know that only 15% of veterinary hospitals have undergone this rigorous accreditation process? To achieve AAHA accreditation, a veterinary hospital must meet or exceed hundreds of standards covering all aspects of veterinary care and business. These standards are continually updated to keep pace with advancements in veterinary medicine, ensuring that accredited hospitals remain at the forefront of the profession. Because accreditation is voluntary, each hospital that chooses the AAHA path truly believes in the high standards upheld by our organization.

Summary

Buffalo Veterinary Group is seeking a compassionate Office Manager to lead our team of veterinarians and support staff. In this role, you will be responsible for overseeing the daily operations of our veterinary office, ensuring efficient workflow and exceptional customer service delivery.

We want you to be successful We will provide an administrative team to support you with HR, marketing, financial reporting, operations and team development. You will meet with our group of managers regularly for discussion, advice, training and support.

We prioritize personal wellbeing and professional growth through flexible scheduling, leadership training, and company sponsored parties and sporting events.

Requirements

• Ability to create and lead a team that is dedicated to compassionate patient care and client communication.
• Strong clerical skills with attention to detail in record-keeping.
• Acuity with computer programs. We are all digital
• Excellent communication skills for effective interaction with clients and staff.
• Ability to manage multiple tasks efficiently in a fast-paced environment.
• Familiarity with medical office management practices is preferred.

Responsibilities

• Manage front desk operations, ensuring a welcoming environment for clients and their pets.
• Oversee scheduling and calendar management to optimize appointment flow.
• Ensure the maintenance of accurate medical records and financial transactions.
• Foster positive relationships with clients and staff - address their concerns respectfully and effectively.
• Direct and lead the team in providing exceptional patient care, communication and customer service.
• Facilitate new and existing office policies and procedures to improve overall operational effectiveness.
• Manage staff schedules and time off requests
• Coach, recruit, incentivize and terminate staff members as needed
• Supervise staff and provide training and mentorship as needed to enhance efficiency.
• Oversee the maintenance of the hospital, its equipment and grounds through delegation to appropriate staff members.
• Collaborate with the administrative team when needed.
• Have fun Coordinate in office team building events and celebrations.

If you are passionate about animal care and ready to take on a leadership role in a dynamic environment, we invite you to apply today and join us in making a difference in the lives of pets

Job Type: Full-time

Pay: $ $35.00 per hour

Benefits:

• 401(k) matching
• Continuing education credits
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Health savings