Food Runner

ZUZU NASHVILLE — FOOD RUNNER

$10-12 hourly rate plus tips

Sign-on bonus $250 (after 45 days of employment)

ABOUT ELIA GROUP

Elia is leading hospitality group with operations based in Detroit and venues expanding across the nation with a growing list of venues in Nashville including Zuzu.

Our success is built on consistency, precision, and accountability. Each restaurant operates with clear systems and shared expectations for excellence. Every role contributes directly to the quality of service and the integrity of the guest experience.

THE ZUZU EXPERIENCE

Zuzu Nashville is a modern Asian restaurant focused on refined execution and high-energy service.

The kitchen produces precise, technically driven food; the dining room delivers it with coordination, accuracy, and pace. Every position functions as part of one team, working in sync to maintain standards and create a seamless experience.

POSITION OVERVIEW

Food Runners are responsible for the accurate and efficient delivery of food from kitchen to guest.

They ensure every plate is presented as intended—hot, clean, and correct—and that service moves in rhythm with the kitchen.

This role requires organization, urgency, and attention to detail. Runners are expected to uphold Zuzu's service standards and support the entire floor and kitchen team throughout service.

CORE RESPONSIBILITIES

Accuracy and Presentation

• Verify all items before leaving the pass.

• Deliver plates as designed by the chef, maintaining temperature and presentation.

• Handle all plateware and glassware carefully and professionally.

Timing and Flow

• Move efficiently while maintaining control and awareness.

• Coordinate with servers and the expo chef to ensure proper pacing of courses.

• Anticipate needs to keep service flow steady and uninterrupted.

Communication

• Announce dishes clearly when leaving the kitchen.

• Relay guest feedback, dietary notes, or timing adjustments promptly.

• Maintain open communication between the kitchen, expo, and dining room teams.

Cleanliness and Organization

• Keep runner stations, pass, and side stations clean and stocked.

• Assist in maintaining a clean and organized service area throughout the shift.

• Support end-of-shift breakdown and restocking for the following service.

Team Support

• Assist servers and fellow runners as needed.

• Maintain professionalism, composure, and pace during high-volume service.

• Actively contribute to a cooperative and disciplined team environment.

EXPECTATIONS

• All food is delivered hot, accurate, and properly presented.

• Stations remain organized and fully stocked.

• Communication is clear, direct, and professional.

• The runner moves with urgency, purpose, and composure.

THE STANDARD

Food Runners at Zuzu Nashville uphold the executional standards that define the restaurant.

They are precise, efficient, and consistent in their work.

The role requires focus, accountability, and pride in performance - qualities that reflect the foundation of the Elia Group's approach to hospitality.

INDFOH