Front Desk Agent

Join our award winning team with a flexible schedule, paid time off, and enjoy a welcoming work environment

Responsibilities include:

• Providing prompt and courteous facilitation of guest arrival and departure

• Answering guest questions regarding the hotel and surrounding area

• Listening to and resolving guest concerns with patience and tact

• Mastering our reservation system

• Efficiently coordinating reservations and room blocks

• Maintaining order and cleanliness of the front desk and lobby and other related tasks.

Qualified candidates must have a high school diploma and 2-4 years of related hospitality experience is preferred. Must also have a pleasant personality, strong work ethic, proficiency with technology, excellent guest service skills and the ability to push, pull, carry and/or lift 30 pounds on a regular basis.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee assistance program
• Employee discount
• Flexible schedule
• Paid time off
• Referral program

Application Question(s):

• Are you currently employed?

Experience:

• Customer service: 2 years (Required)
• Hotel: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Shift availability:

• Night Shift (Required)

Work Location: In person