Food & Beverage Server

POSITION SUMMARY

Provide prompt, courteous food and beverage service to guests in the Casino and restaurant outlets, ensuring a high-quality guest experience while following company procedures and maintaining cleanliness and organization in the work area. This is a tipped position.

Shift differentials of $1.00/hour extra for 4:00 p.m.- midnight and $2.00/hour extra for midnight - 8:00 a.m. We also offer a generous benefit package with Health, Dental, Vision, Life insurance, Employee Discounts, Paid Time Off, Vacation, and 401k - with a company match. This position does get tips on top of the hourly pay

ESSENTIAL FUNCTIONS

• Prepares beverage cart with beverages for guests.

• Take orders from patrons for beverages.

• Serve beverages to patrons.

• Check with customers to ensure that they are enjoying their beverages and take action to correct any problems.

• Collect payments from customers for alcoholic beverages.

• Perform cleaning duties, such as wiping down and cleaning beverage machines, and tidying up server station areas. Clean tables, server stations, and maintain the cleanliness of assigned areas.

• Monitor and stock service areas with supplies such as coffee, sugar, stir sticks, cream, pop, iced tea, cups, lids and straws.

• Set and reset tables, roll silverware, and prepare dining areas

• Provide guests with general information about casino including drink, bar, and food specials.

• Complete end of shift duties including stocking of service areas, clean and wash beverage cart, coffee pots and pop pitchers.

• Follow Casino and department policies and procedures, including all safety and service procedures; adhere to the Prairie's Edge Chain of Command.

• Support the Vision and Mission Statement's of Prairie's Edge Casino Resort.

• All other duties as assigned.

POSITION QUALIFICATIONS

• Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.

• Communication, Oral - Ability to communicate effectively with others using the spoken word.

• Customer Oriented - Ability to take care of the customers' needs while following company procedures.

• Energetic - Ability to work at a sustained pace and produce quality work.

• Friendly - Ability to exhibit a cheerful demeanor toward others.

• Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.

• Sales Ability - Ability to use appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea.

SKILLS & ABILITIES

Education: High School Graduate or General Education Degree (GED): Required

Experience: 3 plus months of experience in Serving and customer service

Other: Must pass a State and Federal background check and a pre-employment drug screening that includes THC testing

SKILLS & ABILITIES

Education: High School Graduate or General Education Degree (GED): Required

Experience: 3 plus months of experience in Serving and customer service

Other: Must pass a State and Federal background check and a pre-employment drug screening (which does test for THC)

Join a dynamic and rewarding team environment at Prairie's Edge Casino Resort, where we value our employees and offer competitive compensation and benefits. Team members receive shift differentials—an additional $1.00/hour for evening shifts (4:00 p.m. – midnight) and $2.00/hour for overnight shifts (midnight – 8:00 a.m.)

Our generous benefits package includes:

• Health, Dental, and Vision Insurance
• Life Insurance
• Paid Time Off and Vacation
• 401(k) with Company Match
• Employee Discounts

Enjoy a supportive workplace with great perks and opportunities for growth.