Client Service RepresentativeFlorida Veterinary Rehabilitation • DeLand, Florida, United States
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Client Service Representative
Florida Veterinary Rehabilitation
- DeLand, Florida, United States
- DeLand, Florida, United States
Über
Join Our Team as a Client Service Representative
Headline: Deliver Outstanding Service to Pets and Their Families
Do you thrive in customer service roles and enjoy working with both people and animals? We are seeking a professional and motivated Client Service Representative to join our veterinary rehabilitation team. This position offers the opportunity to make a meaningful impact by supporting clients and their pets throughout their care journey.
Benefits/Perks
- Competitive Salary: Based on experience and qualifications
- Professional Growth: We prioritize our teams' growth and development, offering opportunities for professional development assistance and certifications
- Work/Life Balance: A schedule and generous PTO package that lets you enjoy a positive work/life balance so you can excel at work while also taking time for yourself.
- A Comprehensive Benefits Package: Our full-time employees receive a robust package including health, dental, and vision insurance, short-term and long-term disability, life insurance, critical illness, and accident coverage.
- Investment in Your Future: A 401k Retirement plan with employer match.
- Additional Perks: Take advantage of our Employee Assistance Program (EAP), Paid Time Off (PTO), paid holidays, paid parental leave, and a bi-annual performance-based bonus program.
- Meaningful Work: Be part of a team that helps pets heal, recover, and thrive.
- Dynamic Environment: Manage appointments, coordinate schedules, and handle a variety of tasks each day.
- Client-Focused Role: Develop relationships with clients and their pets, ensuring each interaction is warm and positive.
Key Responsibilities
- Greet clients and pets by name and provide a welcoming front desk experience.
- Manage schedules, resolve booking conflicts, and confirm appointments.
- Maintain accurate and organized patient records within our practice management software.
- Assist with client inquiries about services, prescriptions, and billing.
- Process payments, prepare invoices, and follow up on overdue accounts.
- Ensure client-facing areas are clean, organized, and well-maintained.
- Required Skills:
- At least one year of experience in a customer service or administrative role.
- Strong verbal and written communication skills.
- Excellent multitasking and organizational abilities.
- Proficiency in Microsoft Office; experience with practice management software preferred.
- Ability to work effectively in a fast-paced environment.
- Preferred Soft Skills:
- A genuine interest in animal care and client service.
- Positive attitude and a collaborative approach to teamwork.
- Problem-solving skills and the ability to adapt to changing situations.
- Attention to detail and a professional, courteous demeanor.
- Reliable, with a strong commitment to punctuality and attendance.
Apply Today
If you are passionate about providing exceptional service and enjoy being part of a team that makes a real difference, we would love to hear from you. Join us in delivering outstanding care to pets and the families who love them.
Compensation: $ $18.50 per hour
Florida Veterinary Rehabilitation (FVR), located near historic downtown Deland, is not just a veterinary clinic; it's a trusted partner in providing veterinary physical rehabilitation, pain management, and sports medicine for the dogs and cats of Central Florida. FVR is built on a foundation of respect, dignity, and honor, fostering a positive and inclusive environment for pets and their owners. The team of experienced rehabilitation-certified veterinarians adopts an integrative approach, combining Western and Eastern medicine to create tailored treatment plans that aim to reduce pain, enhance recovery, and improve overall function.
Sprachkenntnisse
- English
Hinweis für Nutzer
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