Medical Receptionist

Job Summary:
We are seeking a highly organized and friendly Front Medical Receptionist to join our healthcare team. This position plays a key role in delivering excellent customer service by assisting patients during check-in/check-out, managing appointment scheduling, answering calls, and supporting administrative and billing processes.

Key Responsibilities:

• Greet and check-in patients upon arrival; ensure accurate collection and entry of demographics and insurance information
• Check-out patients and coordinate any follow-up appointments as needed
• Schedule, reschedule, and confirm patient appointments in a timely and efficient manner
• Answer incoming telephone calls, direct inquiries appropriately, and generate detailed telephone messages in the EMR system
• Verify insurance benefits and eligibility prior to appointments
• Process billing transactions including patient payments, copays, and outstanding balances
• Assist patients in setting up