Client Engagement

Client Engagement & Business Development Associate

Location: Remote –(East coast or Central Time zone preferred)

Reports to: VP of Revenue Operations

Company: Lead & Gain

About Lead & Gain

Lead & Gain is a specialized Employer of Record (EOR) partner built specifically for staffing and recruitment agencies. We enable firms to place temporary and contract workers in the U.S. and abroad — without having to set up local entities, worry about employment compliance, or manage complex back-office operations.

Our EOR service is backed by a modern platform that streamlines onboarding, timesheets, change requests, and client support — giving agencies a turnkey solution to expand their placement footprint with confidence.

If you've worked in or with recruitment and want to build the future of flexible work, you'll feel right at home here.

Role Overview

We're looking for a motivated and ambitious Client Engagement & Business Development Associate to help us grow our client base, deepen customer relationships, and deliver impactful platform experiences. This is a hybrid role that combines consultative sales, client support, and product engagement — perfect for someone with strong communication skills, a recruiter's mindset, and an interest in tech.

You'll work directly with the VP of Revenue Operations and cross-functional teams to drive new business, onboard customers, and improve the overall client experience.

Core Responsibilities by Skill AreaSales Development & Prospecting

·      Identify and qualify recruitment firms and staffing agencies that would benefit from our EOR solutions

·      Use LinkedIn Sales Navigator, outbound automation tools, and cold outreach to book meetings with decision-makers

·      Manage lead lists using a tiered prioritization strategy (A/B/C accounts)

·      Maintain CRM hygiene and track engagement metrics throughout the sales funnel

·      Book and coordinate virtual and in-person meetings with new prospects

Consultative Selling & Product Demos

·      Deliver compelling product walkthroughs that align our platform capabilities with agency workflows

·      Confidently communicate our value proposition, including onboarding support, compliance, and operational lift

·      Guide prospects through the entire sales lifecycle — from discovery to close

·      Overcome objections with clarity and relevance based on real-world staffing pain points

Client Onboarding & Success

·      Serve as a key contact during the initial onboarding phase for new clients

·      Explain onboarding workflows (W-2 compliance, benefits setup, insurance, etc.) in a clear and consultative way

·      Coordinate closely with internal operations teams to ensure seamless transitions from signed deals to live clients

·      Help deliver platform training to new customers and gather feedback for continuous improvement

·      Schedule recurring touchpoints with existing clients, including virtual check-ins and occasional in-person visits

Pipeline Management & Performance

·      Keep a healthy and growing pipeline with at least 3–5 qualified new leads added monthly

·      Regularly review sales metrics with leadership to optimize outreach and closing rates

·      Proactively identify opportunities for upselling or client expansion

·      Contribute to sales playbook iterations and suggest outreach or positioning experiments

Tech Enablement & Automation

·      Use CRM and email automation tools to run campaigns and log communications

·      Provide input on sales and onboarding processes to help automate repeatable tasks and reduce manual effort

Ideal Candidate Profile

·      2–5 years of experience in client-facing roles: sales, recruiting, customer success, or