Dental Assistant/Receptionist

Job Overview
We are seeking a dedicated and organized Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and administrative support. This role involves managing patient interactions, scheduling appointments, and maintaining accurate medical records while ensuring compliance with HIPAA regulations.

Responsibilities

• Greet patients warmly and assist them with check-in procedures.
• Schedule and confirm patient appointments using dental software systems such as Eaglesoft or Dentrix.
• Manage multi-line phone systems to handle incoming calls, inquiries, and patient concerns with professionalism and courtesy.
• Verify insurance information and handle medical billing processes, including CPT coding and ICD-10 documentation.
• Maintain accurate patient records in compliance with HIPAA standards, ensuring confidentiality of sensitive information.
• Assist with medical collection efforts as needed, including documentation review and follow-up on outstanding balances.
• Provide administrative support by filing documents, managing correspondence, and performing clerical tasks as required.
• Collaborate with dental staff to ensure smooth office operations and effective patient care plans.
• Utilize computer skills to manage electronic health records (EHR) systems such as Epic or Meditech efficiently.

Qualifications

• Previous experience as a Dental Receptionist or in a similar medical office role is preferred.
• Familiarity with dental terminology and clinic experience is highly desirable.
• Strong understanding of dental coding (CDT codes)
• Excellent communication skills with a focus on customer service; bilingual candidates are encouraged to apply.
• Strong organizational skills with attention to detail in documentation and data entry tasks (10-key typing).
• Ability to maintain professionalism in a fast-paced environment while effectively managing multiple tasks simultaneously. Join our team as a Dental Receptionist where you can make a positive impact on our patients' experiences while growing your career in the dental field

Job Type: Full-time

Pay: $ $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Paid time off

Work Location: In person