Front Desk Receptionist

We are looking for a Medical Receptionist for our front desk to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. You will welcome guests and patients as they arrive at our office. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. You will schedule appointments for patients and direct phone calls and messages as needed. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking skills are essential for this position. Ultimately, a Receptionist's duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.

Responsibilities

• Greet and welcome guests as soon as they arrive at the office
• Answer, screen and forward incoming phone calls and messages
• Schedule appointments
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Perform other clerical receptionist duties such as filing, photocopying and faxing

Skills

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Basic health insurance knowledge a plus
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school degree; additional certification in Office Management is a plus

Work Remotely

• No

Job Type: Part-time

Pay: From $15.00 per hour

Work Location: In person