Lead Product Owner

With over 10 million sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does.

The Lead Product Owner is responsible for conveying product vision and roadmap to an Agile delivery team by defining user stories and prioritizing product backlog. The Lead Product Owner works on problems of diverse scope and complexity ranging from moderate to substantial. This role will be aligned to Humana sales technology platforms, helping further advance capabilities that provide a seamless omni-channel experience, specifically by creating improved synergies between Marketing, Sales and Service.

Typical responsibilities of this role include but are not limited to:

• Maximizes value of product created by Agile team.
• Liaises with stakeholders and the development team ensuring the right product is being built, in the right order, within budget and by the deadline.
• Serves as the Agile team's primary contact for information, work prioritization, and decision-making.
• Advises executives to develop functional strategies (often segment specific) on matters of significance.
• Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, andworks under minimal supervision.
• Uses independent judgment requiring analysis of variable factors and determining the best course of action.

Required Qualifications

• Bachelors degree
• 3+ years of experience as a product owner or business analyst
• 5+ years of experience driving large scale implementations in Agile and/or waterfall methodologies
• Experience interacting with various levels of upper management to inform product prioritization
• Experience in translating product features to user stories

Preferred Qualifications

• 6+ years of technical experience with Enterprise level CRMs (ex: salesforce, dynamic 365, etc.)
• Experience with data analysis in support of E-product decisions

Additional Information

• This position will be working Eastern Standard Time (EST) hours

Virtual Pre-Screen

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected for a first round interview, you will receive an email correspondence (please be sure to check your spam or junk folders often to ensure communication isn't missed) inviting you to participate in a HireVue interview. In this interview, you will listen to a set of interview questions over your phone or text and you will provide recorded responses to each question. You should anticipate this interview to take about 15 to 30 minutes. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide their social security number, if it is not already on file. When required, an email will be sent from with instructions on how to add the information into your official application on Humana's secure website.

Additional Information

Work-At-Home Requirements

At minimum, a download speed of 25 mbps and an upload speed of 10 mbps is recommended; wireless, wired cable or DSL connection is suggested Satellite, cellular and microwave connection can be used only if approved by leadership Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly