Clinical Pharmacist

JOB PURPOSE OR MISSION: Fills orders for drugs, monitors patient drug therapies and provides drug information; supervises and directs supportive personnel. Job is performed appropriately for the age population served, as defined in the department's scope of service.

PERFORMANCE CRITERIA

CRITERIA A: Everyday Excellence Values - Employee demonstrates Everyday Excellence values in the day-to-day performance of their job.

PERFORMANCE STANDARDS:

• Demonstrates courtesy and caring to each other, patients and their families, physicians, and the community.
• Takes initiative in living our Everyday Excellence values and vital signs.
• Takes initiative in identifying customer needs before the customer asks.
• Participates in teamwork willingly and with enthusiasm.
• Demonstrates respect for the dignity and privacy needs of customers through personal action and attention to the environment of care.
• Keeps customers informed, answers customer questions and anticipates information needs of customers.

CRITERIA B: Corporate Compliance - Employee demonstrates commitment to the Code of Conduct, Conflict of Interest Guidelines, and the GHS Corporate Compliance Guidelines.

PERFORMANCE STANDARDS

• Practices diligence in fulfilling the regulatory and legal requirements of the position and department.
• Maintains accurate and reliable patient/organizational records.
• Maintains professional relationships with appropriate officials; communicates honesty and completely; behaves in a fair and nondiscriminatory manner in all professional contacts.

CRITERIA C: Personal Achievement - Employee demonstrates initiative in achieving work goals and meeting personal objectives.

PERFORMANCE STANDARDS

• Uses accepted procedures and practices to complete assignments. Uses creative and proactive solutions to achieve objectives even when workload and demands are high.
• Adheres to high moral principles of honesty, loyalty, sincerity, and fairness.
• Upholds the ethical standards of the organization.

CRITERIA D: Performance Improvement - Employee actively participates in Performance Improvement activities and incorporates quality improvement standards in his/her job performance.

PERFORMANCE STANDARDS

• Optimizes talents, skills, and abilities in achieving excellence in meeting and exceeding customer expectations.
• Initiates or redesigns to continuously improve work processes.
• Contributes ideas and suggestions to improve approaches to work processes.
• Willingly participates in organization and/or department quality initiatives.

CRITERIA E: Cost Management - Employee demonstrates effective cost management practices.

PERFORMANCE STANDARDS

• Effectively manages time and resources
• Makes conscious effort to effectively utilize the resources of the organization — material, human, and financial.
• Consistently looks for and uses resource saving processes

CRITERIA F: Patient & Employee Safety - Employee actively participates in and demonstrates effective patient and employee safety practices.

PERFORMANCE STANDARDS

• Employee effectively communicates, demonstrates, coordinates and emphasizes patient and employee safety.
• Employee proactively reports errors, potential errors, injuries or potential injuries.
• Employee demonstrates departmental specific patient and employee safety standards at all times.
• Employee demonstrates the use of proper safety techniques, equipment and devices and follows safety policies, procedures and plans.

JOB FUNCTIONS

ESSENTIAL JOB FUNCTIONS include, but are not limited to:

1. Prepares and dispenses drug orders per physician request according to established policies, procedures and protocols.

PERFORMANCE STANDARDS:

• Interprets drug orders (verbal and written) and transcribes to computerized patient medication profiles accurately.
• Reviews and verifies Computer Physician Order Entry medications and contacts physicians when questions arise.
• Maintains accurate, complete pharmacy patient medication profiles.
• Compounds and dispenses pharmaceuticals including sterile products, chemotherapy and parenteral nutrition products accurately in accordance with USP.

• Issues controlled substances to patient care areas and maintains records as required by law.

• Ensures safe, appropriate, cost effective drug therapies for patients according to established policies, procedures and protocols.

PERFORMANCE STANDARDS

• Monitors drug therapy regimens for contraindications, drug-drug interactions, drug-food interactions, allergies and appropriateness of drug and dose.
• Reads, extracts and interprets information in patient charts appropriately.
• Detects and reports suspected adverse drug reactions accurately and in a timely manner.
• Provides clinical consultation and clarification to practitioners, suggests appropriate cost-effective therapeutic alternatives to medical staff as needed.
• Documents all clinical activities and interventions accurately and completely.

• Participates in the quality improvement and medication use review activities of the department; collects data, conducts monitors and inspections and maintains logs, records and other documentation as assigned.

• Contributes to the quality and effective operation of the department through supervision of pharmacy support personnel.

PERFORMANCE STANDARDS

• Verifies the daily activities of pharmacy technicians and participates in performance appraisal of pharmacy support personnel.
• Ensures pharmacy services are provided in a timely manner through organization and prioritizing work assignments; works independently with minimal supervision.
• Completes all assigned medication storage area inspections in a timely manner and identifies and replaces outdated and unusable drugs.

• Professionally answers the telephone and requests at the window.

• Help to ensure compliance with accreditation standards and with federal,

state, and local regulations related the practice of pharmacy.

PERFORMANCE STANDARDS:

• Manage routine audits for narcotic documentation, adverse drug events, or other problem identification.

• Coordinate compliance-related issues in medication areas including information/data management, order entry process and smart system technology.

• Responsible for the development and use of technology and automation used in

providing quality pharmaceutical care services.

PERFORMANCE STANDARDS:

• Assists the department director, department managers, and staff by providing data derived from automation technology in order to make sound operational decisions.
• Serves as a liaison to technology vendors (ex: McKesson) IS department, Billing and Accounting, Clinical Informatics, Nursing, and other departments as required.
• Actively participates in pharmacy and nursing orientation, automation training and management of automation ID access.

• Participates in functional testing before and after system upgrades and improvements.

• Maintains competency required for current job title/position

PERFORMANCE STANDARDS:

• Maintains current pharmacist license; ensures applicable CE records and licensure are maintained in department files.
• Attends pharmacy staff meetings or read and signs acknowledgement of the minutes.
• Attends orientation, education and training programs; reviews literature and other materials pertinent to the practice of pharmacy.

• Completes all competency/skills assessment requirements.

• Performs all other duties as assigned.

• Willingly participates in Work Excellence initiatives

SPECIFIC EXPERIENCE REQUIREMENTS
Hospital experience preferred.

SPECIFIC EDUCATIONAL REQUIREMENTS
BS Pharmacy

SPECIAL SKILL, LICENSE AND KNOWLEDGE REQUIREMENTS
Current Louisiana license

HIPAA REQUIREMENTS:
Maintains knowledge of and adherence to all applicable HIPAA regulations appropriate to Job Position including but not limited to: Medical records without limitation both paper and electronic, patient demographics, lab and radiology results, patient information related to surgery or appointment schedules, medical records related to quality/data, patient financial information and 3rd party billing, information related to patient location, religious beliefs, research information, public health records, employee prescriptions, and/or investigatory information.

SAFETY REQUIREMENTS:
Maintains knowledge of and adherence to all applicable safety practices appropriate to Job Position including but not limited to: Incident reporting, handling of wastes, sharps and linen, PPE, exposure control plans, hand washing, environment of care, patient identification, receives meds and/or orders.

PHYSICAL DEMANDS
(Reference DOT – PHARMACIST) - STRENGTH: L – Light Work – Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.