Front Desk/ Receptionist

Overview
We are seeking a professional and organized Front Desk/Receptionist to join our team. The ideal candidate will serve as the first point of contact for visitors and callers, providing exceptional customer service and administrative support. This role requires excellent communication skills, proficiency with office management tools, and the ability to handle multiple tasks efficiently in a fast-paced environment. Bilingual abilities are a plus, as well as experience with medical or dental office settings.

Duties

• Greet visitors and clients warmly, ensuring a positive first impression
• Manage multi-line phone systems, directing calls appropriately and taking detailed messages
• Schedule appointments and manage calendars using Google Workspace and Microsoft Office tools
• Handle data entry, filing, and maintaining accurate records with attention to detail
• Utilize QuickBooks for basic bookkeeping and billing tasks when necessary
• Assist with office management duties such as supply inventory and organization of office space
• Provide customer support through email, phone, and in-person interactions with professionalism and courtesy
• Proofread documents for accuracy and clarity before distribution
• Support administrative tasks including typing correspondence, managing appointment reminders, and supporting personal assistant functions if required

Experience

• Prior office management or administrative experience preferred, especially in medical or dental reception roles
• Proficiency with computer literacy including Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and data entry skills
• Experience with multi-line phone systems and excellent phone etiquette
• Knowledge of QuickBooks or bookkeeping is a plus
• Bilingual abilities are highly desirable to assist diverse clientele
• Strong organizational skills with the ability to multitask effectively in a busy environment
• Demonstrated customer service skills with a professional demeanor
• Experience handling calendar management, filing systems, proofreading documents, and time management techniques

This position offers an engaging work environment where organizational skills and customer service excellence are valued. The successful candidate will play a vital role in maintaining smooth office operations while providing outstanding support to clients and staff alike.

Pay: $ $26.12 per hour

Expected hours: 10.0 per week

Work Location: In person