Medical Receptionist

Job Summary
We are seeking a vigilant and dedicated Front Desk Agent/ Hall Monitor to uphold safety and security standards across our premises. The ideal candidate will possess a strong sense of responsibility, excellent observational skills, and the ability to respond effectively to various security situations. As a Monitor, you will be responsible for monitoring the environment, enforcing safety protocols, and ensuring the well-being of all personnel and visitors. Your proactive approach and commitment to maintaining a secure environment will be vital in supporting our organization's safety objectives.

Responsibilities

• Greet and assist patients, visitors, and staff in a professional and courteous manner.
• Monitor and control access to the facility, ensuring that only authorized individuals enter.
• Conduct regular rounds of the facility, checking for any signs of disturbance or unauthorized activity and notify house supervisor.
• Respond promptly to any emergencies or incidents, following established protocols.
• Maintain accurate logs and reports of all activities, incidents, and visitors.
• Answer incoming calls and direct them to the appropriate departments or personnel.
• Assist with patient admissions and discharges as needed.
• Assist with doing patient and patient belonging searches.
• Provide information and assistance to patients and visitors, including directions and hospital policies.
• Complete audits and data input for facility as needed.
• Collaborate with clinical staff, and administration to ensure a safe environment.
• Enforce hospital rules and regulations, including visitor policies and curfews.

Requirements

• High school diploma or equivalent; additional education or certifications in security or healthcare administration is a plus.
• Previous experience in a similar role, preferably in a behavioral healthcare setting.
• Strong communication and interpersonal skills.
• Ability to remain calm and composed in stressful situations.
• Basic computer skills, including proficiency in Microsoft Office Suite.
• Ability to work independently and as part of a team.
• Physical ability to conduct rounds and respond to emergencies.
• A professional demeanor with strong ethical standards and integrity. Join us in creating a safe environment where everyone can work confidently knowing their well-being is prioritized through vigilant security practices

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Medical receptionist: 1 year (Required)

Work Location: In person